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FAQs
For assistance with installing and using Nokia Catalogs, please check the support resources available below.
FAQ
- What is Catalogs?
- How do I get Catalogs on my device?
- How do I know if my device already has Catalogs?
- I can see a Catalogs icon already in my device. Is this the same as the content Catalogs?
- Do I have to pay for Catalogs?
- How do I download content using Catalogs?
- How much do downloads shown in Catalogs cost?
- How will I be charged for downloads I purchase?
- How do I preview a download?
- Do the applications offered come from Nokia?
- Catalogs is not working, what is wrong?
1. What is Catalogs?
Think of Catalogs like a mobile digital version of a regular catalog you might receive in the mail. From the catalog you can find, preview and buy a wide variety of content, applications and services from a range of different providers. The catalog itself doesn’t cost anything to look at, but if you want to buy something, you may have to pay for that item. Note: Some content items are free of charge, so you only have to pay possible operator data charges for the download.
2. How do I get Catalogs on my device?
If you do not already have the Catalogs icon on your device, then you will need to download Catalogs to be able to access the great range of available content, services and applications. You can check if your phone is compatible and download Catalogs here. You may also have the option to download Catalogs direct from your nokia.com WAP link on your phone.Catalogs may appear in different places on different devices. Common places to check are on the main menu, in the 'My Own' folder, the ‘Tools’ folder, or in the 'Download!' folder. The Catalogs icon looks like this: 
. To locate Catalogs in your Nokia devices, check here.
4. I can see a Catalogs icon already in my device. Is this the same as the content Catalogs?
Yes. Some devices already have Catalogs as an option in the menu, so you don’t need to download it again.
5. Do I have to pay for Catalogs?
It is free to download Catalogs from this site. However you may be charged for data transfer should you choose to download from Catalogs. Please contact your operator for specific data transfer rates and costs. Software prices are stated clearly in the software descriptions.
6. How do I download content using Catalogs?
Downloading from Catalogs is very simple. Start by choosing a catalog from the main menu, choose the category (such as Applications or Ring Tones), select the download you want to buy, and select Buy from the Options menu. Note: Some operators require purchase confirmation.
7. How much do downloads shown in Catalogs cost?
Each download is priced individually, based on the download and the provider, which varies from country to country and operator to operator. Nokia does not determine pricing.
8. How will I be charged for downloads I purchase?
This also depends on the individual provider, which varies from country to country and operator to operator. Some downloads are free of charge, so you only have to pay possible operator data charges for the download. Others are purchased using premium SMS (sending an SMS message with a fixed, usually higher cost), or by credit card; some are charged to your phone bill.
9. How do I preview a download?
If the download offers a preview option (not all do), select Preview from the catalog Options menu.
10. Do the downloads offered come from Nokia?
Most applications do not come from Nokia, but some may. The offering varies from country to country. To view all providers, look for the provider icons in the Catalogs main view.
11. Catalogs is not working, what is wrong?
Most likely you have no data (GPRS / WCDMA) connection or coverage. Check your network settings and try again. Note however that in some countries, the Catalogs icon may be present in your menu but "empty" (that is, nothing happens when you select it) because the service is not yet supported in your area. In this case, please also try again later as new content is being regularly added.
