- South Africa
- Thailand
- India
- China
- Brazil
- Kenya
Umrao Singh runs a small travel agency, and uses SMS in the day-to-day running of his business - making sure his drivers pick up and drop off customers effectively and on time and avoid the huge congestion problems in Delhi.
This is how Umrao uses his phone- Video (9 MB)
Gopal Singh lives in Delhi and works as a driver for a television production company. He moved from a remote village in his native Nepal to create a better life for himself and his family.