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  1. During installation, I am asked to select a COM port, but I do not know which one to select. >>
  2. When installing PC Suite 5.0, I manually selected the COM port where the phone was connected. When running PC Suite 5.0 after installation, the connection does not work. >>



1. During installation, I am asked to select a COM port, but I do not know which one to select.


You can check the port number from Device Manager:
  • Start-> Settings-> Control Panel-> System-> Hardware-> Device Manager...-> Ports (COM & LPT)
There you should see "Port 1 on USB Serial Adapter (COM3)" or similar information.

So, in this case, your cable is shown in COM3 and you should select it from the list during installation



2. When installing PC Suite 5.0, I manually selected the COM port where the phone was connected. When running PC Suite 5.0 after installation, the connection does not work.

Check that the communication port you specified during the Setup is the right one. If you selected the wrong communication port, open the Connection Manager from Control Panel and click the Advanced button to change the COM port.
 
 
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