I have edited my Birthday/Anniversary entries
either in my phone or in Lotus Notes (5.0/4.6) and
resynchronized, but the corresponding Birthday/Anniversary
entries in the phone or in Lotus Notes (5.0/4.6) were
not modified accordingly. >>
I have birthdays with alarms saved on my phone.
After synchronizing with Lotus Organizer, there are
no alarms with those birthday items.
>>
Old To-do items appear in my phone after
I have synchronized the phone with Outlook.
>>
The 'Synchronization completed' message appears,
but all items are not synchronized. >>
My Nokia PC Sync makes duplicates when I am synchronizing
contacts after having restored them with Nokia
Content Copier. >>
1. Nokia PC Sync does not open
my Lotus Organizer 97/gs/4.1 file.
Nokia PC Sync displays the error message "Organizer unable
to open..." in the Selected Organizer File for Synchronization
dialog if the Lotus Organizer file was saved without using
the "Multi-user access" option.
To check whether this option is selected, select the Save
As… command from Lotus Organizer and then check that the
Multi-user access option is selected when saving
your Lotus Organizer File.
2. Nokia PC Sync does not work correctly
with Lotus Notes.
Nokia PC Sync has different configurations for Lotus Notes
5.0/4.6 and 5.0 versions. If Nokia PC Sync uses the wrong
configuration, the Lotus Notes Calendar database will
not be synchronized correctly, so check that you are using
the correct synchronization options for your version of
Lotus Notes.
3. I have edited my Birthday/Anniversary
entries either in my phone or in Lotus Notes (5.0/4.6)
and resynchronized, but the corresponding Birthday/Anniversary
entries in the phone or in Lotus Notes (5.0/4.6) were
not modified accordingly.
Lotus Notes 5.0/4.6 provides support for repeating Anniversary
entries. However, the way Lotus Notes handles reoccurring
items differs from the way the phone handles them. The
'parent' entry is created and the yearly repeating occurrences
are individual copies of it. If any of these occurrences
are modified or deleted, the changes won't affect other
occurrences. This concerns both Lotus Notes and the phone,
whether the entries are to be synchronized or not.
4. I have birthdays with alarms saved
on my phone. After synchronizing with Lotus Organizer,
there are no alarms with those birthday items.
The alarm times set on the phone for birthdays items will
disappear from Lotus Organizer after synchronization.
The birthday items saved on the phone that have no alarm
set will, after synchronization, have the alarm set 7
days before the birthday. The alarms on your phone will
not be affected by synchronization. This is a Lotus Organizer
functionality, and there are no preventive actions available.
5. Old To-do items appear in my phone
after I have synchronized the phone with Outlook.
If your Outlook Calendar has To-do items that have no
due date the items might be synchronized into the phone
even if they are outside of the synchronization range.
6. The 'Synchronization completed'
message appears, but all items are not synchronized.
If you have several Calendar items with alarms in your
Personal Information Manager, the synchronization procedure
might be interrupted. To prevent this, remove the alarms
and try again. The same problem may occur when transferring
Calendar items using Nokia Content Copier.
7. My Nokia PC Sync makes duplicates
when I am synchronizing contacts after having restored
them with Nokia Content Copier.
Nokia Content Copier always creates new identifications
for the contacts when they are restored. These contacts
are therefore identified as new ones. You can remove the
duplicate contacts by using Nokia Phone Editor.
