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  LIST OF MENU FUNCTIONS  

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  VOICE FEATURES  

  ACCESSORIES  
  FAQ  
   

[General] [Integrated FM radio] [Voice features] [Technologies] [Accessories]

General

Q: Do I need a new SIM card for the nokia 8310 phone?
A:
No, providing your SIM card is not 5 Volt. Please contact your mobile operator or service operator to identify the type of SIM card you have or to change your SIM card.

Q: Do the bright display lights consume more battery power than the normal green ones?
A:
No, they do not. In addition to offering an appealing look, they also enhance the usability by making the screen and the keys very clear and visible.

Q: What is the memory capacity for Phonebook, Picture Messaging, SMS storage, Calendar and To-do notes?
A:

  • Phonebook:
    Up to 500 names with 3 numbers and 1 text item can be stored.
    A maximum of 5 numbers and 4 text items can be stored per name, but this leaves room for fewer name entries. Similarly, more names can be stored if not all
    of the numbers and/or text items are used (dynamic memory).
  • SMS: Up to 150 messages of text only or up to 50 picture messages or a combination of those (dynamic memory).
  • Calendar notes: Between 100 and 500 calendar notes (dynamic memory).
  • To-do list: Up to 30 notes.

  • Q: What does dynamic memory mean?
    A: Dynamic memory means that the number of total entries depends on the amount of content/information for each entry. In other words, the more content you have per entry, the fewer entries you can have (e.g. several numbers under one name in the phonebook means fewer phonebook entries in total).

    Q: I keyed in an alarm time in the Countdown timer and switched the mobile phone off. The alarm never went off. Why?
    A:
    Your phone must be switched on to use the Countdown timer. If the alarm time is reached when the phone is in standby mode, the phone sounds a tone and flashes the note text if it is set or else Countdown time up.

    Q: I tried to send a business card via Infrared to a friend’s phone. We didn’t succeed in this. What might have been the problem?
    A:
    The distance between the two phones might have been to long. The preferable distance between the two devices in an Infrared connection is one meter at most. The time period between activating the IR port and starting the transfer might have been to long. If data transfer is not started within two minutes after the activation of the IR port, the connection is cancelled and has to be started again. Ensure that the IR ports of the sending and receiving devices are pointing at each other and that there are no obstructions between the devices.

    Integrated FM radio

    Q: How does the integrated FM radio work?
    A: The radio in the Nokia 8310 works very much like a normal radio. You can manually switch between channels or use the search option and program your favourite channels under the number key places (as quick-dial saving from the phonebook)

    Q: How many radio stations can be saved?
    A: Twenty (20) radio station frequencies can be saved under the number keys on the keypad, and nine of these can be accessed by using the short cut.

    Q: The Radio works usually perfectly and the sound quality is good. But sometimes the radio seems to take interference from something?
    A:
    When an application using a GPRS or HSCSD connection is sending or receiving data, it may interfere with the radio. The quality of the radio broadcast depends on the radio station’s coverage in that particular area.

    Q: I set the frequency of my favourite radio channel and saved it. However, it seems that I didn’t remember the exact frequency. What can I do?
    A:
    When the radio is on, select Options and Manual Tuning. Press either of the scroll keys briefly to move the channel search 0.1 MHz upwards or downwards or press and hold down for searching the channel fast upwards or downwards. To save the found channel, press OK to save the channel.

    Voice Features

    Q: How do the voice commands work? How many commands are there?
    A: You can activate certain phone features with your pre-set voice command tags. With voice commands you can activate Profiles, listen to Voice Messages, turn the radio on or off, change the radio station, activate IR, and activate the Voice Recorder. To manage the voice commands you can also use the headset.

    Q: How does the voice recording feature work?

    A: With the voice recorder you can save phone conversations and record your own voice memos.

    Q: I recorded voice tags for some numbers I use most. When trying to use the voice dialing function, it doesn’t work. What did I do wrong?
    A:
    Voice tags are sensitive to background noise. Record them and make calls in a quiet environment. You must say the name exactly as you said it when you recorded it. When recording a voice tag or making a call by saying a voice tag, hold the phone in the normal position near to your ear. This may be difficult in, for example, a noisy environment or during an emergency, so you should not rely solely upon voice dialling in all circumstances. Very short names are not accepted. Use long names and avoid similar names for different numbers. When an application using the GPRS connection is sending or receiving data, you cannot make a call by using voice dialling. To make a call by using a voice tag, end the application using the GPRS connection.

    Q: Can I record music from the radio with voice recorder?
    A:
    No, that is not possible.

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    Technologies

    Q: How many WAP connection sets can be stored in the Nokia 8310?
    A: The Nokia 8310 supports 5 different WAP connection sets. Please note that you can also utilise Nokia WAP Manager in the PC Suite to edit the connection sets with your compatible PC (see below).

    Q: Why have 5 different connection sets?
    A: A connection set defines a WAP gateway. Without the settings, it is impossible to access any gateway i.e. access web based content suited for WAP devices. One of the reasons for having different gateways is to give you the option of having several access points. (It is like having different modem numbers available to call for your Internet connection.)

    Q: How many bookmarks can be stored in the Nokia 8310?
    A: You can store up to 25 bookmarks of your favourite WAP pages.

    Q: Does the Nokia 8310 have SIM ATK support?
    A: Yes, the Nokia 8310 supports SIM ATK Class 2 excluding call control.

    Q: Does the Nokia 8310 support HSCSD?
    A: The Nokia 8310 supports High Speed Circuit Switched Data, which is a natural evolution fulfilling the increasing need for data communications (as opposed to only voice telephony).

    The Nokia 8310 has a built-in modem for high-speed data transfer via IrDA connectivity from 9.6 kbps up to 43.2 kbps. The maximum number of simultaneously used time slots is either 3+1 or 2+2 (receiving/sending. This provides almost the same Internet surfing experience via mobile access as with a fixed network.

    You can download the Nokia Modem Setup for Nokia 8310 from the Nokia web site. It will control transmission and transceiving speeds. The Nokia Modem Setup for the Nokia 8310 has modem drivers for Win95, Win98, Windows ME and Win2000 operating systems. The Nokia 8310 built-in modem responds to standard AT commands.

    NMO-gif

    When using HSCSD, the only thing the user has to activate on the phone is the IrDA function. Please note that your network must support HSCSD service and you must subscribe to the service.

    Q: What applications come with the new Nokia PC Suite?
    A:

    • PC Graphics and PC Composer for personalising your phone with your own graphics and ringing tones
    • Nokia Phone Editor for sending short messages and editing phone contact database
    • PC Sync for synchronising Calendar & Contacts & To-Do List information between PC and phone
    • Nokia WAP Manager for editing access point settings with a PC
    • Nokia Content Copier for backing up and restoring personal data from one phone to another -> backward compatible with many Nokia phone models
    • GPRS in Nokia Modem Options
    • Change your phone modem settings easily in Control Panel
    • Q: Where and how can I get this new PC Suite?
      A: You can download it for free from Nokia web pages at www.forum.nokia.com

      Q: If I have an older version of the Nokia PC Suite in my computer (e.g. from the Nokia 8210), what do I need to do?
      A: You don't have to do anything. The new PC Suite is installed and the older PC Suite will either remain or be updated. In the case of Data Suite 3.0, the Data Suite will ask to be updated to Data Suite 3.0a. The update can be downloaded free of charge from Nokia's web site. These two applications (Data Suite 3.0 and PC Suite 4.3) use the same components and that is why the Data Suite 3.0 update is needed.

      Q: What does GPRS mean?
      A:
      As addition to GSM network, GPRS will enable you to have continuous mobile access to operator services and the Internet. The main initial use for GPRS is to have it as a bearer for Wireless Application Protocol (WAP) services. GPRS enabled mobiles can use radio resources in GSM networks when there is data to be sent or received, and so is well adapted to bursty nature of data applications. Furthermore, it provides immediate connectivity and higher throughput than previous WAP enabled mobiles (depending on network). It is also possible to use messaging Short Message Service (SMS) and laptop connectivity to Internet with GPRS. WAP over GPRS brings cost savings to both mobile operators and consumers, because GPRS radio resources are only needed while transferring the message. At its best, GPRS is transparent, allowing you to concentrate on the task in hand rather than on the technology.

      Q: What are the benefits of GPRS?
      A:
      GPRS brings IP to GSM networks, improving spectrum efficiency and end-user experience e.g. allowing higher data transmission speeds and lower costs.

      Q: How do I use GPRS?
      A: The Nokia 8310 supports General Packet Radio Service, which is a new data bearer like the ‘old’ GSM Data (CSD ) or today's HSCSD. The end user gets the benefits of GPRS through WAP or PC connectivity (or even SMS) usage when GPRS is used as a data bearer for these applications.
      Please note that your network must support GPRS service and that you need to subscribe to the service.

      Q: How GPRS connection is secured?
      A:
      Authentication and ciphering are used in radio access. IP security is operator dependent and there is various, standard Internet security methods available.

      Q: What happens if my mother calls me when I’m using GPRS connection to browse WAP pages?
      A:
      The GPRS connection is suspend
      ed temporarily, when the network notifies you of the incoming call and if you accept the call (see indicators in the Main features of this module). The connection will resume once you reject or finish the call.

      Q: What differencies are there between WAP 1.1 and WAP 1.2.1?
      A:
      New features in WAP 1.2.1 include:
      Push service message indication:
      small text and a link sent from the server to the phone to inform about new e-mail, latest WAP games, shopping tips, etc.
      Direct call (WTAI "Wireless Telephony Application Interface" Public library):
      interaction from WAP browser to the phone - make a phone call directly from the WAP site
      Predictive text input in WAP Cookies: WAP site setting identifications for the phone and the web site

      Q: If I set my phone ‘Always online’ (in WAP settings), what does it mean?
      A:
      It means that GPRS connection is automatically established when you turn the phone on (if available in the network).If you select 'When needed', the GPRS connection is established when you connect to a WAP service, and closed when you exit a WAP browser.

      Q: What is the maximum data speed that can be reached with the Nokia 8310 using GPRS?
      A
      : Presently the data speed supported is up to 40.2 kbps. However, the actual data speeds always depend on the network capacity and number of users. The Nokia 8310 uses 3+1 or 2+2 (receiving/sending) slots.

      Q: I was using the data communication applications on my PC via Inrared, when I received a phone call. After the phone call I had to set up the connection again. Why?
      A:
      Making or answering phone calls during a PC connection is not recommended as it might disrupt the operation. For better performance during data calls, place the phone on a stationary surface with the keypad facing downward. Do not move the phone by holding it in your hand during a data call.

      Accessories

      Q: What is the difference between Headset HDC-5 and Dual Headset HDD-1?
      A: The Dual Headset is included in the Nokia 8310 sales package and is optimised for the integrated FM radio usageThe chrome coated details in the earpieces and the silverfish coloured clip also complement the design of the Nokia 8310. When used with many of the previous models, such as the Nokia 8850, 8210, 8250, 3210, 3310 and the Nokia 3330, the new Dual Headset works as a normal headset. You can listen to the Nokia 8310 radio also with the HDC-5 Headset, but it is not optimal for listening to the radio because it has only a single earpiece. All the functionality of the HDC-5 is also found in the HDD-1 headset.

      Q: What can I do with the Dual Headset?
      A: You can listen to the FM radio - also when GPRS service is active (muted when you have an incoming call), while playing a game, browsing phone functions like writing text messages, etc. You can also browse between the channels you have saved and speak on phone, give voice commands and voice dial, as with the HDC-5 Headset.

      Q: Can all Nokia 8200 and 8800 series accessories be used with the Nokia 8310?
      A: Not all of them, but the battery, chargers, headsets, the Plug-in HF Car Kit with microphone HFM-8, are compatible between the Nokia 8200 and 8800 series phones. The accessories specific to the Nokia 8310 are the colour covers, the DCD-1 Desktop Stand, the MBD-10 Mobile Holder, and the carrying cases.

      Q: Is the Nokia Music Player compatible with the Nokia 8310?
      A:
      Yes

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