You may report a complaint or concern relating to Nokia's accounting, internal controls, or auditing matters to the Audit Committee. In other issues you may communicate with and make your concerns known to the Board of Directors, its non-executive members, or its subcommittees by following the instructions on this page.

A complaint, concern, or other communication may be made either:

Through this website by entering your message in the box below and pressing the "Send" button at the bottom of the page. In order to delete your message, please press "Clear".

By mail to the address of: Nokia Board of Directors / Complaint Nokia Corporation P O Box 226 00045 Nokia Group Finland

Before giving your report, please read the following:

You may report your complaint, concern, or other communication anonymously or confidentially. However, if you wish to receive an answer to your message, please include your name and complete contact information (preferably e-mail address) in the report.

You are encouraged to identify and explain your concern in sufficient detail to facilitate investigation of the matter.

Each complaint, concern, or other communication is received by the Assistant General Counsel's office. Complaints or concerns relating to accounting, internal controls, or auditing matters will be referred to the Chairman of the Audit Committee. Communication related to other issues will be referred to the appropriate recipient within Nokia. Please note that junk mail, advertisements, job inquiries, offensive or otherwise in appropriate messages will be disregarded.

Nokia will ensure that there will be no adverse work-related consequences to an employee as a result of the employee bringing a good-faith complaint regarding accounting or auditing matters at Nokia, based on his/her personal knowledge.

If your message relates to Nokia products and customer service, or investor or shareholder related issues, please kindly address it through the following established channels:

• Nokia products and customer service related issues, please contact Customer Service
• Nokia shares, shareholders and investing in Nokia related issues, please contact Nokia Investor Contacts and Feedback