Your phone supports wireless Over the Air (OTA) updates and updating is now even easier than ever. You don’t need any cables or computer, just download and install the update using your phone. Updates are free of charge, but to download the update, you need an internet connection. It is best to use a Wi-Fi connection to avoid mobile data transmission costs.
Software updates from Nokia and Microsoft are safe to install, and your settings, apps, photos, and text messages remain safe and sound.
Step 1. Your phone notifies you when an update is available for you. You can also check for updates, just tap Settings > Phone Update.
- Tip! Connect to a Wi-Fi network to download the update package. Before starting the update, make sure your phone has enough battery power (at least 50%), or connect to a charger. You might also need to make enough space on your phone for the update. To check for available free space, go to Settings > Storage check (1.5GB free phone memory is recommended).
Step 2. To view and to install the updates, tap the notification message, and follow the instructions shown on your phone. You can install the update immediately, or postpone the update to a more convenient time.
Step 3. The update should take around 15-30 minutes, but it could take up to 60 minutes. You are not able to use your phone during the update installation. Don’t worry if your phone restarts several times during the process, that’s completely normal.
Additional app updates from the Store could be needed to fully enable new features for your phone. You will get the app update notification on the Store app shortly after the software update.