The installation of the new software client did not fully clear the previous client, causing this issue. Please uninstall the MixRadio client from the device and reinstall it from the Store again to resolve this issue.
- What is MixRadio+?
- I have forgotten my Nokia account password
- Why my prepaid credits have disappeared from MixRadio?
- Why, following a software update to the MixRadio application on my Lumia phone, do some of the tracks no longer play continuously?
- I am subscribed to MixRadio+ but I cannot listen to High Quality streaming.