Can I buy tickets to gigs directly from the Nokia Music application? - Nokia FAQ
It is not possible at the moment to buy tickets through Nokia Music.
Can I buy credit packages to download music in the new web store? - Nokia FAQ
There is no longer an option to download music by buying credits.
What file formats do Nokia Music downloads come in? - Nokia FAQ
Music purchased and downloaded with Nokia Music on your mobile is delivered in MP3 or MP4 (eAAC+) format.
My download failed on the new Nokia Music web store - Nokia FAQ
If you have been charged for the download, either with credits or with payment from your credit or debit card, you will be able to retry your download by clicking to download the track again. You can see your active, queued and failed downloads in your web browsers download manager (ctrl + J in most web browsers).
Are there any limitations to how much music I can listen to with Mix Radio? - Nokia FAQ
There are no limitations to how much music you can listen, but you can skip songs only a limited number of times. When you have reached this limit, the skip button is disabled and you have to wait for a few hours before you can skip a song again.
How can I check what software version of the Nokia Music application I have on my phone? - Nokia FAQ
On your phone’s Nokia Music app, select Settings and see the version under about.
How do I download music? - Nokia FAQ
Browse to the album or song that you want to download and tap the price.
Why is it so slow when I download tracks from Nokia Music store to my mobile phone? - Nokia FAQ
Download speed may be affected by the following factors :
- Network speed. Try using a wireless Local Area Network (WLAN) connection when downloading to your mobile device, or download to your PC and transfer the tracks to your mobile device using Nokia Suite, Nokia Music player (S40 and Symbian), Nokia Link (Meego), Zune application (Nokia with Windows Phone) or Windows Phone application (Nokia with Windows Phone 8).
- The type of Memory Card/Mass Memory you are using.
What can I do if I have forgotten my Nokia Music username or password? - Nokia FAQ
To find your username, refer to the welcome e-mail that was received when joining the service. Your username can also be found in most other communication from Nokia Music related to your account. If the mail has been misplaced or there is no reference to any of the details above, go to the Nokia account sign-in page https://account.nokia.com and select Forgotten your password? -link. Proceed by entering either email address or mobile phone number and your account details will be sent to you.
What can I do if I have not received my Nokia Music account temporary password? - Nokia FAQ
Check you junk email inbox as the temporary password email may have been forwarded there. Ensure that the nokia.com email addresses are set as safe addresses in your junk email filter. Make sure that this is done for all email accounts associated with your Nokia Music account. If there is uncertainty as to what email account is registered with your Nokia Music account, contact Nokia Care.