1. Copy your old data.

Install the Welcome Home to Windows Phone app on your computer. This allows you to move all your pictures, videos and contacts in one go. Then connect your old phone to your computer. Check your sync settings and select the data you want to copy.

2. Download apps to move it for you

AppSwitch helps you to find the apps on your old phone and install or buy the same or similar ones in Windows Phone Store.

3. Sync your new phone with your PC

To make sure everything is up-to-date, sync all your cloud accounts on your old phone. Then add them to your new Lumia. It’s that simple.

Sync your new phone with your Mac

The free Windows Phone app for Mac helps you make sure everything is up-to-date by syncing all your cloud accounts on your old phone and adding them to your new Lumia.

TIPS AND TRICKS

For instructions on enabling and troubleshooting Bluetooth, syncing accounts or syncing data with iTunes, see the user guide for your phone. If the Welcome Home to Windows Phone software cannot find any matching apps, check the region settings of your computer. Use Transfer my Data and iCloud account sync to copy your contacts and calendar if you don’t have Microsoft Outlook on your computer.

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Help is at hand.

If you ever need help, Nokia Support will be there to assist you. Check out our Nokia Support section where you’ll find user guides, discussions, easy-to-follow video tutorials, FAQs and more.