Code of conduct

Our Code of Conduct sets out how we intend to do business. It commits us to the highest standards of ethical conduct in everything we do.

The Code covers issues such as human rights, conflicts of interest, bribery and corruption, discrimination and safe workplace practices. It also commits us to monitor the ethical performance of our suppliers and to consider environmental issues.

Read the full Code of Conduct.

The Code is continually reviewed and updated where necessary to take into account emerging issues and changes to the business.

Every Nokia employee is required to comply with our Code of Conduct in all their business activities.

Training and awareness

Managers and HR representatives are responsible for ensuring employees are aware of the Code of Conduct and its importance. They make it clear that Nokia is serious about its ethical goals and emphasize that employees must support each other to achieve them.

The Code of Conduct is available in 32 languages for employees around the world.

We require all our employees to complete training on the Code of Conduct. In 2007, we focused on raising awareness among factory employees. To achieve this, we provided resources including classroom training and additional computers to enable employees to take our online training course. Approximately 98% of employees across Nokia have now completed a Code of Conduct e-learning course.

People working for Nokia as external employees – or contractors – are also familiarized with the Nokia Code of Conduct at the beginning of their work for the company.

Reporting inappropriate business behavior

Employees are encouraged to report any potential violations of the Code of Conduct, either to their manager or via our confidential reporting system. Details of how to report potential violations confidentially and anonymously – either by email or mail – are available on our website.

A comprehensive investigation of serious allegations will be conducted by the relevant manager, overseen by more senior managers. Confirmed violations must be corrected immediately and are subject to disciplinary action up to and including termination of employment.