Open communication is part of the Nokia way of operating. We gain commitment from our employees and employee representatives through ongoing dialogue, employee feedback and participation. Our people have several different channels for expressing their opinions and concerns as well as for driving positive change in our organization, principles and policies:

• Listening to You — our annual survey for all employees
• 'Ask HR' — general employee question forum
• 'Jazz Café' — a lively discussion forum on the internal website
• a mail or email address to reach the Board of Directors is available for all employees to express their concerns and give feedback anonymously.
• employee/employer unions — open discussion and cooperation are ongoing with all relevant unions where we do business.

We continue to undertake a number of information sharing initiatives on our labor practices with broader stakeholder groups including governmental and non-governmental organizations, labor unions, socially responsible investors and our customers.

We also conduct regular internal labor condition assessments to ensure high labor standards and continuous improvement.