The Nokia Data Gathering process begins with survey creation software, which enables the production of tailored questionnaires. The questionnaires can then be uploaded to a server and delivered to the field workforce wirelessly using a normal mobile telecommunications network.

Having received the questionnaire(s) on their mobile phones, the field workforce can then use their phones to enter and store the responses to questions. Importantly, the solution also enables them to send responses back for instant analysis, again via a mobile network.

Data collection with a mobile phone has the potential to dramatically improve any service that relies on accurate and up-to-date information, from disease monitoring to agricultural management and emergency response services.