Either on your Nokia device or on your personal computer, go to the following web address: https://www.nokiamail.com. Once there, select Forgotten your password?.
On the next step, you will need to enter either an email address you used to sign up with or your mobile number that was used to sign up. Once this is entered, you will be sent a request to reset your password.
If you have not received an SMS message within 30 minutes, try again. If you do not still receive an email or SMS message, contact Nokia Care http://www.nokia.com/global/contact.
Note! The mobile number should be entered in the International format with + character, country code, area code and mobile number.