Nokia Asha 300 - The person I am calling on my Asha cannot hear me

  1. Check that you have not muted your microphone by mistake. Also, restarting your phone could resolve the issue.
  2. Check if there are any objects that block the hole of the microphone as this prevent the audio coming through your phone. To find the microphone, refer to your phone user guide.
  3. If you are in a noisy environment, move to an area that does not have as much background noise.
  4. Set your phone into loudspeaker mode, as it uses then a different microphone, or alternatively, try a wired headset which has a microphone.
  5. Check if the issue is with a specific number on outgoing or incoming calls.
  6. Use the volume keys to adjust the sound volume, if it is set unnecessarily too loud it may cause some echo effect to the other end.
  7. With pre-installed voice recorder software you can test your phone's microphone and speaker capabilities in one go. Record an audio clip, and play the recording. If you can hear the recording, the issue is not with your microphone.