Remove any kind of protective foil or tape from the screen to check if it prevents the touch screen working. It has been observed that some 3rd party screen protectors for Lumia 1320 may degrade the touch screen performance. The problem can be fixed by removing the screen protector foil.
- My phone does not charge
- Why does the side key seem to get stuck after I put the back cover on my Lumia phone?
- What to check if I can't add or create the Microsoft account on my Lumia phone during the initial setup?
- I am thinking of buying a Lumia phone, will I need to get a new SIM card for this device?
- Why can I not sign in to my Microsoft account on my Lumia phone?