Nokia Suite 3.8 - What to do if I cannot sync or copy my recordings from the phone to PC with Nokia Suite?

If the voice recordings have been taken with Recording quality set to High, the recordings are saved as mp4 files. These files are not synced or copied by Nokia Suite. As a workaround, you can do the following:

  • Use the Standard recording quality. This will produce wav-files which can be successfully synced or copied with Nokia Suite.
  • Or, if you want to record with high recording quality, copy the mp4 files manually from the phone folder E:\Sounds\Recordings to the PC.