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Working with suppliers

Our substance management requirements include the need to know, control and manage the content of the components and parts supplied to us. We expect our suppliers to integrate environmental considerations in their design procedures and supply chain management.

Environmental considerations

We work together with selected suppliers to develop indicators of environmental performance for the components and materials in our devices. Involving suppliers in substance management means we can introduce new environmental requirements more quickly.

Suppliers must record the material content of products they supply to Nokia and are required to make these records available to us on request. We check that they are complying with these requirements and other social and ethical standards through audits and inspections.

If we find a supplier is failing to comply, we ask them to take corrective action and we check this is done. We work with suppliers to help them make improvements, offering examples of best practice, training and other support. If a supplier were to refuse to address any of these issues we would be prepared to reconsider our business relationship.
Learn more about how we manage our supply chain