Check the warranty status of your phone.
Go to a Nokia Care Point for face-to-face support
Enter *#0000# on your phone’s keypad. The display shows your phone’s model and product code.
On older phones, these numbers are printed on a white label in the battery compartment, underneath the battery.
Make sure the mobile data is turned on. In notifications bar, select mobile data.
Applies for Nokia Asha 305, 306, 308 and 309.