Troubleshooting for Nokia C5-03

For Bluetooth accessory products, you do not need to install device specific drivers. Instead, both devices you want to pair need to support the same Bluetooth profiles in order to work together. You should be able to find the driver you need for your Bluetooth at your PC hardware manufacturer's support site. Please check your accessory product’s User Guide to see which Bluetooth profile it supports.

Regarding modem drivers, these are all either included into the phone SW, or in Nokia Suite / PC Suite.
For more information about modem drivers, please see the related FAQ: How can I download and install modem drivers for my Nokia device?
You can use the search field on this page to find this related FAQ.

To prevent accidental selections, the touch screen is locked automatically during calls.

You can format your device by typing *#7370# in standby mode. Before the device is reset, you may need to provide the lock code. The default lock code is 12345.

IMPORTANT NOTICE!

• Formatting the device will permanently erase all user data and settings as well as add-on applications and operator specific settings.
• If you have made a backup of the device data, the data can be restored from the backup after formatting but some add-on applications can have restrictions that they are not restored from the backup.
• If you use formatting to repair faulty behaviour of the device, restoring the backed-up data files may restore the unwanted behaviour as well. In that case, a partial restore may resolve the situation.
• The contents of the SIM card and memory card (MMC) are not erased during formatting. Note, however, that in some device models (e.g. Nokia N8-00, E7-00, E6-00, C7-00 and X7-00) the internal mass memory E: will be formatted in this situation. It is therefore important that you back up all your data from the E: mass memory before resetting the device. Use Nokia Suite to back up the contents to your PC.
  

To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia phone, enter *#62209526# in the idle mode (or with touch screen phones after opening the dialler).

You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.

Memory full messages may occur if there are too many applications running at the same time or if there is not enough free space in the phone memory. Depending on the error message, the following actions can be taken:

"Memory Full: Close some applications and try again"

In this case there are too many applications active at the same time. The problem can be fixed by closing some of the applications:

• Long press the Menu key to see the list of active applications.
• Select the applications which are not needed and close them.

If this doesn't help, switch off and restart the phone.

"Memory Full: Delete or remove some data from C: Phone memory"

The phone notifies you if the phone memory or memory card memory is getting low. There can be different error messages shown this situation, e.g.:

• "Memory Full: Delete or remove some data from C: Phone memory"
• "Disk Full : Automatic retrieval of mailbox for exchange disabled"

To free phone memory, transfer some data to the memory card with the File mgr application (select Menu > Applications > File mgr.). Select or mark files to be moved, select Options > Organise > Move to folder and then the destination folder.

In order to free memory, you could also remove or move the following:

• Messages from Inbox, Drafts and Sent folders in Messaging.
• Retrieved e-mail messages from the phone memory.
• Saved Web pages. Clear the web browser cache to free some memory (select Options > Clear privacy data > Cache). 
• Saved images, videos, or sound files.
• Contact information.
• Calendar notes.
• Downloaded application packages.
• If there are applications which are not needed any more, uninstall them (select Menu > Settings > Data mgr. > App.mgr. > Installed apps.).
• Any other data that you no longer need

If possible, use the memory card instead of phone memory in the Camera application (select Options > Settings > Memory in use to define the memory where the images are stored). You can also use Nokia Suite to transfer images and video clips to your PC.

If you are deleting multiple items and any of the following notes are shown: Not enough memory to perform operation. Delete some data first or Memory low. Delete some data, try deleting items one by one (starting from the smallest item).

The screen is calibrated at the factory. If it is necessary to re-calibrate the screen, select  Menu > Settings > Phone > Touch input > Touch screen calibration. Follow the instructions on the screen.

Applies for Nokia S60 devices, which have a resistive touch screen, for example for Nokia 5230.

To avoid unintentional activation of touch controls, the automatic keylock cannot be disabled.

Depending on your device, select:

• Menu > Applications > App. mgr. > Options > Settings (e.g. N85, N86, N95, N96)
• Menu > Applications > Installations > App. mgr. > Options > Settings (e.g, 6730c)
• Menu > Tools > App. mgr. > Options > Settings (e.g. E50, N76, N80, C5-01, X5-00)
• Menu > Installations > App. mgr. > Options > Settings (e.g. E51, E66, E71, E90)
• Menu > Ctrl. panel > App. mgr. > Options > Settings (e.g. E52, E72, E75, )
• Menu > Ctrl. panel > Settings > Applications > App. manager (e.g. X5-01, E5-00)
• Menu > Settings > Application mgr. > Installation sett. (e.g. 5800xm, N97, 5230, 5233, X6-00, N8-00, E7-00, X7-00)
• Menu > Settings > Data mgr. > App. mgr. > Options > Settings (e.g. 5730xm)
• Menu > Settings > Settings > Applications > App. manager (e.g. 6700 slide, C5-00)
• Menu > Settings > Application manager > Installation settings (e.g. T7-00, 801T)

Set the following settings for application installations:

• Software installation: Select whether Symbian software without verified digital signature can be installed.
• Online certificate check: Select to check the online certificates before installing an application.
• Default web address: Set the default address used when checking online certificates.

Some Java applications may require a message to be sent or a network connection to a specific access point for downloading extra data or components. In the App. mgr. main view, scroll to an application, and select Options > Open to change settings related to that specific application.

There are two ways to switch to Silent Mode:

1. Tap touch screen in the area where date or General (or other profile) is shown, and select Silent from the list.

2. Press the End key, and select Silent from the list.