Troubleshooting for Nokia Drive 3.1

Yes. To use Nokia Drive offline, select the menu button at the bottom right corner, then select Settings and switch Connection to Offline.

Search results may be limited in offline mode. To be able to navigate offline, you need to download maps to your phone.

My Commute feature is included in Nokia Drive 3.0 but the feature is not supported on Lumia 610 and 510 phones. My Commute options are therefore not visible when running Nokia Drive on Lumia 610 and 510. The other Drive 3.0 features are, however, available also on Lumia 610 and 510.

The traffic info for My Commute is collected from various sources:

• Incident reports: Incidents range from jams on highways to planned construction works. These reports come often from local authorities such as the police or a local traffic management central. In many areas we have partnerships with the local authorities who will send the information to us.
• Highway sensors: Many metropolitan areas have statically installed traffic flow sensors that measure the current average speeds on highways and major roads.
  
• Crowd-sourcing: While the incident reports are very punctual and the installed sensors usually focused on major highways, we are also using the wisdom of the crowd to understand the traffic situation over the whole city. These are for example Nokia smartphones running Nokia Drive. People who are consuming traffic information can also improve the service by providing anonymous information about their current travel speed.
  
• Historic information: The above information is archived and assumptions are made about the current speed on a street based on the historic information if there's not enough information from sensors or probes. Many streets in a city have a very regular pattern, e.g. the same traffic jam every morning but fast during night times.
  
• Modelling: In many cases the traffic situation on the whole street network can be deducted from partial information. E.g. from a heavy jam on a highway one can often deduct the situation on the slip road entering the highway as well as the streets just before that.
  
  

The My Commute feature is currently available in the countries below:

• Australia
  
• Austria
  
• Belgium
  
• Brazil
  
• Canada
  
• Denmark
  
• Finland
  
• France
  
• Germany
  
• India
  
• Ireland
  
• Italy
  
• Luxembourg
  
• Mexico
  
• Netherlands
  
• Norway
  
• Poland
  
• Portugal
  
• Russia
  
• South Africa
  
• Spain
  
• Switzerland
  
• Turkey
  
• UK
  
• Ukraine
  
• United States
  

More countries are added later as over-the-air updates.

If you didn't run the My Commute setup wizard when starting Nokia Drive for the first time, or if you want to change the settings later on, you can setup My Commute again by deleting all your commute data:

• Select Settings > Clear history > Commute data.
  
• Exit and restart Nokia Drive.
  
• Select Options > My Commute > Perform the Quickstart setup.
  
• Define your Home and Work address and the time when you usually go to work and return home.
  

Check that the data connection of the phone is enabled and your network connection is established. Also make sure that the Drive application is set to online mode in Settings > Connection.

All commutes and tracks in Nokia Drive are associated with favourites. By deleting the favourite, My Commute data from or to this place will be deleted.

To delete the favourite, select Favourites, press and hold the favourite and select delete.

You can switch off the My Commute feature by selecting Settings > My Commute > Disabled. By doing this, the recording will be stopped but you will also not get the benefit from the My Commute feature.
 

You add a new route for My Commute by driving the route at least once. My Commute will then calculate the commute times for each route and show you the suggested route.

My Commute shows a maximum of three alternative routes. If you have driven more than three different routes from the same starting point to the same destination, My Commute will show the last three routes that you have taken.

You can add new commutes simply by driving to a destination with Nokia Drive running in the foreground on your phone. After two visits the destination will automatically be added to your favourites as a commute destination. When starting My Commute next time, you can select which commute you want to take (e.g. to gym instead of home).

If you want to change the name of the automatically created My Commute destination, select More > Set destination > Favourites, long press the favourite and select rename.