If you see this behavior, try the following steps:
1. Make sure that you are installing the latest Nokia Suite version from www.nokia.com/nokiasuite.
2. If you still have this problem, you need to check your Intermediate CA certificates the following:
Photos and music are automatically available for Nokia Suite.
No, you do not need to uninstall Nokia PC Suite to be able to install Nokia Suite. However, it is recommended that you do not have them both running simultaneously on your computer
Also, the Nokia Suite installer will disable PC Suite if it is running in the background. From there you can proceed in installing Nokia Suite on to your computer.
No, the latest version of Nokia Configuration Tool (version 6.2 and later) does not require Nokia Suite or PC Suite to be installed on your PC; however you need not uninstall PC Suite/Nokia Suite if already installed.
If the voice recordings have been taken with Recording quality set to High, the recordings are saved as mp4 files. These files are not synced or copied by Nokia Suite. As a workaround, you can do the following:
This error message could be due to the following two scenarios:
Yes, Nokia Suite 3.7 which is currently available in www.nokia.com/nokiasuite is compatible with Windows 8 and Microsoft Office 2013. Nokia Suite 3.7 supports Windows 8 on regular PCs, laptops, on 32bit and 64bit versions of Windows 8. If you are using Nokia Suite 3.6 or previous version, you will need download the latest version to get support.
Note that Windows 8 RT (Windows 8 RT based tablets) will not be supported by Nokia Suite.
Yes, versions 126.96.36.199 or newer of Nokia PC Suite are compatible with Windows Vista SP2.
You can copy content such as text messages from a compatible Nokia phone to your Symbian using Nokia Suite. The type of content that can be copied depends on the phone model.
Sync all your text messages to a file from Nokia Suite:
Open the message file and sync the content to your Symbian:
You can send feedback from Nokia Suite, just open Help > Send feedback and fill in the form. The log files will be included.
Instructions for collecting log files for Nokia Suite: