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Contact support

Were here to help. If you cant find what you need on the website please phone us, e-mail us or visit a Nokia Care Point. In many cases you could repair the phone yourself by trying these easy fixes.

Restart, restore, update

These fixes can solve over half of the problems such as
phone lock-ups, application crashes, sound problems
and a blank display.

  1. Restart

    Switch your phone off,
    wait 30 seconds,
    then switch it on again.

  2. Restore

    Restore your phones factory settings.
    See your user guide for how to do this.

  3. Update

    Make sure your phone is using
    the most up-to-date software.

Live Chat

Live Chat

Available

Get a response to your questions in real time start a live web chat with one of our customer care advisors.

Live chat is available 9am-7pm, Monday to Friday, except bank and public holidays.

Launch Live Chat

Live Chat

Live Chat

Currently unavailable

Live chat is available 9am-7pm, Monday to Friday, except bank and public holidays. Live Chat could be
unavailable during this time if all our experts are busy. Please try again later or email us.

Email us

Live Chat

Live Chat

Currently unavailable

Live chat is available 9am-7pm, Monday to Friday, except bank and public holidays. Live Chat could be
unavailable during this time if all our experts are busy. Please try again later or email us.

Email us
Problem with your PIN, PUK code or SIM card?

It's nearly always best to ask your network operator for help with PIN and PUK codes,
since these protect the SIM card rather than your phone itself.