Nokia sites use cookies to improve and personalise your experience and to display advertisements. The sites may also include cookies from third parties. By using this site, you consent to the use of cookies. Learn more.

Troubleshooting for Nokia Purity Pro Wireless Stereo Headset by Monster.

Search all troubleshooting topics here:
Change product
Top troubleshooting topics

Can I use my headset with other manufacturers' devices? - Nokia FAQ

Average Rating

In short, yes.

You headset is compliant with Bluetooth Specification 3.0 supporting the following profiles: A2DP (1.2), HFP (1.6), HSP (1.2) and AVRCP (1.4). The wireless connection works with all devices, such as phones, computers or music players with these profiles.With wireless connection, the key presses are always the same, regardless of the connected device.

The wired connection works with most devices with the 3.5 mm audio connector. However, with Nokia Symbian, Nokia S40 and Nokia N9 phones, the wired connection does not work. Also note that with wired connection the key presses may vary according to the device.
 


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How long does the battery last on my BH-940 headset? - Nokia FAQ

Average Rating

With a wireless connection, the fully charged battery has power for up to 10 hours of talk time or 24 hours music playing time, or up to 7 days of standby time.

With wired connection, the headset does not use battery for the connection connection at all, so you can use it even if the battery was empty. However, some features, such as Active Noise Cancellation (ANC) may not be available until you recharge the battery.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

Why can I only use the wireless connection with Nokia S40, Nokia Symbian and Nokia N9 devices? - Nokia FAQ

Average Rating

Nokia S40, Nokia Symbian and Nokia N9 phones have Nokia AV connector, which is not compatible with the TRRS connector of your headset.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

Why can't I get my headset to connect to two devices? - Nokia FAQ

Average Rating

You need to switch on the multipoint connection first.

  1. Make sure the headset is switched on, and press and hold the Bluetooth key for 2 seconds.
  2. Press and hold the volume up key and fast-forward key to switch the multipoint feature on.

How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

Why are there no power or Active Noise Cancellation (ANC) keys? - Nokia FAQ

Average Rating

Switching the headset or ANC on or off are built in to the mechanics of the headset. Folding the headset open switches it on, and the proximity sensors on the earpieces switch ANC on when you put the headset on.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

What happens when the battery gets empty? - Nokia FAQ

Average Rating

When the battery gets empty, the headset switches off the wireless connection and the Active Noise Cancellation (ANC). You can continue using your headset with the wired connection. Note that some features may not be available with the wired connection.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

Can I use the headset on an aeroplane? - Nokia FAQ

Average Rating

Yes. You can use the headset on a plane with the wired connection. When you connect the audio cable to the headset, it automatically switches the wireless connection off. Make sure you also set your phone to flight mode.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

Why don’t the next and previous track keys work when I connect the headset with a cable to my device? - Nokia FAQ

Average Rating

The next and previous track keys are disabled with the wired connection. Use the controls on your connected device.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback