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Troubleshooting for Nokia products

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Displaying 21 - 30 of 676 results for “Display”

Why does Nokia PC Suite display the message: "Nokia device connected in non-compatible mode"? - Nokia FAQ

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Your device has more than one mode for using the cable connection. Examples of different modes are: Media transfer, Mass storage, Nokia Suite, PC Suite, Media player, Image Transfer, Image Print, Data transfer, and Default mode. The available options in USB or data cable mode settings vary according to device model. Usually by default user should be prompted to select a mode when attaching the USB cable. If no prompt is given, you can check the mode in use from phone settings. Refer to the user guide and/or online resources of your device for detailed instructions.

To establish a connection between your device and the PC running PC Suite, do the following:

  1. On your device, navigate to MENU > SETTINGS > CONNECTIVITY > USB or data cable settings. Please refer to the user guide of your device for the exact location of this folder.
  2. Select the cable connection mode in one of the following ways:
  •  Select "Nokia Suite", "PC Suite","Nokia mode", or "Default mode" as the default cable connection mode.
  •  Alternatively, set your device to "Ask on connection". This way, the device asks for the desired connection mode every time you connect the cable.
  1. Connect the device to the PC using your cable.

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I try to insert the text in the message, but the letters do not display in the order of input. Why? - Nokia FAQ

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You may have predictive text input (also known as T9 dictionary) on in your phone. Predictive text input helps you to type the messages more quickly than using traditional text input. When using the predictive text input, press each key once for a single letter.

To switch off the predictive text input, select Menu > Messages > Create message, then in the message editor select Options > Prediction > Off.

To switch on or off the predictive text input, you can also press and hold #, then select Prediction off.


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Can I select to display only the contacts in a certain SIM or phone memory? - Nokia FAQ

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No, it's not supported.


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What does the pulse symbol on my call display mean? - Nokia FAQ

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The pulse symbol stands for voice clarity. This call option enhances the speech intelligibility, especially in noisy environments.

To change setting

Select Menu > Settings > Call > Voice clarity

 


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I try to insert the text in the message, but the letters do not display in the order of input. Why? - Nokia FAQ

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You may have predictive text input (also known as T9 dictionary) on in your device. Predictive text input helps you to insert the messages more quickly than using traditional text input. When using the predictive text input, press each key once for a single letter.

To switch off the predictive text input, select Menu > Messages > Create message, the message editor is opened, then select Options > Dictionary > Off or Dictionary off.

 To switch on or off the predictive text input, you can also press and hold #.


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Can I change the displayed language on Nokia Maps at maps.nokia.com? - Nokia FAQ

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Yes. Nokia Maps currently supports over 30 languages. Select My Preferences at the top right of the screen, and select your desired language from the drop-down list. Select Save Changes to save your preferences.


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I have seen incorrect, duplicate, missing or out-of-date information displayed for a place. What can I do? - Nokia FAQ

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Sometimes shops may close or restaurants move. If you come across incorrect or missing data, report it to Nokia. If appropriate, the place information is updated for you and other users. You can even propose to add additional details like contact data or the website address of a place to make the place information richer and more complete for everyone.

You can report problems with a place in the following way:
  • With a web browser, go to here.net and search for the place.
  • In the information box of the place, select More details and Report this place, and follow the prompts on your screen to report what is wrong.
The changes you propose are double-checked, so your changes may not be visible right away.

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The web browser quits when displaying Java objects on a web pages on my Nokia E72 device, what can I do? - Nokia FAQ

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This is a known issue. The built-in Nokia E72 browser doesn't display Java Objects (for example Banners) correctly, instead the browser exits.

You can avoid the problem by disabling JavaScript in the browser settings. Simply perform the following steps:

Open the browser and select Options > SettingsGeneral  > Java/ECMA scriptDisabled. 


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What are the places that are displayed in an orange box in the search result list? - Nokia FAQ

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These are advertisements from our sponsors, and will display in selected countries.


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Your Windows Phone 8 doesn't work or respond as expected - Microsoft Knowledge Base

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Summary

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Your Windows Phone 8 stops working correctly or is unresponsive. For example:

When you start your phone it gets stuck and doesn't turn on all the way.
When you tap, flick, or pan your phone's screen there’s no response.
Some of your apps or games don’t work as expected.
For Windows 7 phones, see the following Knowledge Base article:

2606900 (http://support.microsoft.com/kb/2606900/ )  Your Windows Phone 7 stops responding or won't turn on

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Things to Try

Try the following solutions to resolve the problem. They are presented in order from easiest to most difficult.

Restart your phone
Turning your phone off and then back on may resolve the issue.
To restart your phone, press and hold the Power button until you see Slide down to power off, then flick down. After it’s off, press the Power button to turn on your phone again.
If this restart sequence doesn’t work for your phone, try one of the following options:
Press and hold the Power button for 10 seconds. After it’s off, press the Power button to turn on your phone again.
If your phone has a replaceable battery, remove and reinsert the battery located under your phone’s back panel. Press the Power button to turn on your phone again.


Press and hold the volume down button and the power key

If your phone is unresponsive, it might display a big exclamation mark, a combination of a gear and lightning bolt, or it gets stuck showing your OEM's logo:



If your screen displays any of these images, try this: Press and hold both the volume down button and the power key for 10 seconds. This should get your phone to restart properly again.





Update your phone Software updates add new features that improve the performance and stability of your phone and may get it working again. If restarting your phone didn't resolve your problem, try updating to the latest version of Windows Phone 8.

To update your phone, follow these steps:
1. Swipe left to the App list, tap Settings, then tap Phone update.
2. Tap Check for updates.
Note You may have to make some room on your phone for the update. If necessary, you may have to delete apps, music, videos, or other media first.

How to install the update

1. Tap Download when prompted.
2. Do one of the following:
Tap Install, tap Show details, and then tap Install again. Your phone will restart, and then install the update.
Tap Postpone if you want to install the update later. To restart the update, go to Settings and then tap Phone.

Note It typically takes 5-10 minutes to install an update, but may take longer.
3. After your phone restarts, wait for it to migrate your settings, and then tap Done to finish the update.


Reset and restore your phoneResetting your phone will return it to the same state it was in the first time you turned it on. All your personal content--including text messages and apps you've downloaded--will be erased, and the phone will be reset to its factory settings. Here are two sets of steps to follow, depending on whether you can access your phone's Settings screen or not.

If you can access your phone's Settings screen:
Sync your data before the reset and restore. If you decide to reset your phone, you can back up apps, text messages, photos, and more to your Microsoft account in the cloud beforehand. For more information about backing up your phone, see Back up my stuff (http://www.windowsphone.com/en-us/how-to/wp8/basics/back-up-my-stuff) .

To back up your phone's information to the cloud:
1. Swipe left to the App list , tap Settings , and then tap Backup.
2. Tap App list + settings, and then tap Back up now.

To reset your phone:
1. Tap About, and then tap Reset your phone.
2. You'll receive two warnings. If you're absolutely sure you want to restore your phone to its factory settings, tap Yes, and then tap Yes again. (It might take a while for the process to complete.)
If you can't access your phone's Settings page:
1. Turn off your phone.
2. Turn on your phone again by pressing the volume down button until you see the exclamation mark .
3. Then, reset the phone by pressing the following four buttons in this order: Volume up, Volume down, Power, Volume down.
4. Your phone should now reset and restart itself. (It might take a while for the process to complete.)


To restore your phone

Once your phone is reset, you will be asked to set up your phone again (as if you had just purchased it). In the "Let's get started" process, enter the Microsoft account you originally entered. This will let you select a previous restore point. (If you receive a list of restore points, select the most recent point.)

1. When you first set up your phone, sign in using the same Microsoft account you used when you created your backup.
2. When prompted to restore your phone, tap the backup you want to use, tap Next, and then tap Next again.
3. Wait for the backup to download, and then tap Next.
4. Do one of the following:
a. Enter passwords for your restored accounts, and then tap Next.
b. Tap Skip if you want to enter your passwords later.
5. Tap Done.

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Assistance

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Applies to
Windows Phone 8 for Consumers

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Source URL : 2749480
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