The device battery warranty period is 12 months after purchase for the integrated and non detachable battery in Nokia N8-00, E7-00, X7-00 , Lumia 800 and T7-00.
The warranty terms depends on the device in your possess and the country where the device was purchased. Warranty terms are included in the End User Guide that was part of the sales package. Alternatively, go to your local Nokia website, and check the support page of your device or go to Support > Troubleshooting.
| 1. | Use an account that has Domain Administrator credentials to log on to the Exchange Server that is used for Outlook Web Access. Frequently, this server will be the front-end server. |
| 2. | Click Start, click Run, type mmc.exe, and then click OK. |
| 3. | On the File menu, click Add/Remove Snap-in. |
| 4. | Click Add. |
| 5. | Click Certificates, and then click Add. |
| 6. | Click My user account, and then click Finish. |
| 7. | Click Add, click Computer account, click Next, and then click Finish. |
| 8. | Click Close, and then click OK. The list of certificate categories for the local computer appears in the snap-in window. |
| 9. | Expand Certificates - Current User, right-click Intermediate Certification Authorities, point to All Tasks, and then click Import. |
| 10. | Verify that all certificates in the chain are in the Intermediate Certification Authorities container. Also verify that no certificates are disabled or expired. |
| 11. | If a certificate is missing, point to All Tasks, and then click Import. Use the wizard to import the file that you obtained from your CA. |
| 12. | Expand Certificates - Local Computer, right-click Intermediate Certification Authorities, point to All Tasks, and then click Import. |
| 13. | Use the wizard to import the file that you obtained from your CA. Note The root certificate will be in the Third Party Root Certification Authorities container instead of in the Intermediate Certification Authorities container. |
| 14. | Repeat steps 9 through 13 for the trusted root CA certificate. |
| 15. | Restart the IIS service for the changes to take effect. |
| • | Make sure that the certificates are installed for the local computer account. |
| • | The certificates do not have to be installed on the device if the certificates are installed on the servers with which you are synchronizing. |
| • | You can use the SSLChainSaver utility to determine which certificates are missing. For more information about the SSLChainSaver utility, visit the following Microsoft website: http://blogs.msdn.com/windowsmobile/archive/2006/08/11/sslchainsaver.aspx (http://blogs.msdn.com/windowsmobile/archive/2006/08/11/sslchainsaver.aspx) |
Visit our Windows Phone Forums (http://social.microsoft.com/Forums/en-US/category/windowsmobile/) for more helpful hints and ideas. | • | Microsoft Exchange Server 2003 Enterprise Edition |
| • | Microsoft Exchange Server 2003 Standard Edition |
| • | Microsoft Exchange Server 2007 Enterprise Edition |
| • | Microsoft Exchange Server 2007 Standard Edition |
| • | Microsoft Exchange Server 2010 Standard |
| • | Microsoft Exchange Server 2010 Enterprise |
| • | Microsoft ActiveSync 4.5 |
| • | Windows Phone 7 Consumer |
| • | Windows Mobile 6.5 Standard |
Device First Use helps you setup your phone and transfer content from your previous compatible device. With your Nokia account, you can sign in to all Nokia services with a single username and password.
With My Nokia (or Tips and offers) messages, Device First Use also ensures free support communication. You receive information of updates to your phone and its features, updates on Nokia services, and tips for using your Nokia phone, helping you get the most out of your Nokia phone and Nokia services. If there is any critical information related to your product or product safety, it can be delivered this way. My Nokia is not available in all countries.
The date of when you switched on your phone for the first time is sent to and recorded by Nokia as part of Device First Use. This lets Nokia Care accurately find out whether the warranty period is still in effect even if, for example, you don’t have the purchase receipt with you. Automatic warranty registration with Device First Use is not available in all countries, for example, not in countries where My Nokia service is not available.
Corning® Gorilla® Glass is known for better durability, which is preventing the scratches from further propagating in comparison to a normal glass.
While stronger than normal, is still made of glass, and improper use can result in scratches and breakages. If the screen is still not looking normal, please see the repair options at your local Nokia support pages. Please note that liquid and physical damage are not covered by the warranty.
Nokia products with Corning® Gorilla® Glass are listed here .
Yes, it may. As with any other electronic equipment, we recommend that you keep your Nokia phone dry. Precipitation, humidity and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
If your phone does get wet, remove the battery and allow the phone to dry completely or wipe them with a lint-free cloth. If the device then does not operate normally or at all, contact a Nokia authorized dealer or an Authorized Service Center.
See the Product and safety information section of your User Guide for important suggestions on caring for your Nokia phone.
First, it is normal for the Nokia phone display to go blank during an update.
However, it may be that the PC update application Nokia Suite has lost contact with your Nokia phone and the phone display is suspended.
Do the following:
If there is still no response, take your Nokia device to your nearest Nokia Care point. If the device is within its warranty period, Nokia will repair the device under the usual warranty terms and conditions.
Note: If the Nokia device is not within its warranty period, Nokia is not liable for any loss as defined within the End-User Software Agreement.
Just like a computer, your Nokia phone uses software to run. By making sure you always have the latest version of this software, you get:
• performance improvements to things like battery life and applications
• new and improved functions
• the latest versions of Nokia apps and services
• bug fixes
A software update therefore improves the operating system of your phone. Additionally you can also update Nokia services on a regular basis (like Maps, Nokia Store, Social Client, etc.).
Will it affect my contacts or other phone data?
Updating using your phone’s software update application won’t affect contacts, photos or other information you’ve stored on your phone. However, if you update using Nokia Suite, you should back up your data before updating. Nokia Suite prompts you to do this before you start.
How does the update work?
It’s easy – just use your phone’s software update application or Nokia Suite to download the update, then restart your phone. The whole process should take less than ten minutes, depending on the speed of your connection.
You can use:
• a Wi-Fi network that your phone is connected to
• your phone’s cellular data connection
• your PC’s internet connection, using Nokia Suite
If you use your phone’s cellular data connection to update the software, you may have to pay data charges. It’s usually faster and cheaper to use a Wi-Fi network or your PC’s internet connection.
This update method works for updating both the operating system of your phone as well as native Nokia services like Maps, Nokia Store or Social Client. If you want to update third party applications you have downloaded via Nokia Store, you need to use Nokia Store for this.
Note: Updating your device software will not affect your Nokia device's network lock (also known as SIM lock) status.
Note: Nokia device software cannot be downgraded. Once you have upgraded your device, you will not be able to restore it to the earlier version.
Note: Using your device or Nokia Suite to update software will not invalidate your warranty. Nokia’s standard warranty terms and conditions apply.
If your device is a dual SIM device (like X1-01 and C2-00), which means both SIM cards can be connected to the network at the same time, your device has two IMEI numbers.
If your device is a two SIM device (like C1-00), which means only one SIM card can be connected to the network at a time, your device has only one IMEI number.
Only sim 1 IMEI is used to check for warranty.