Develop a mobile assistant app for home care providers on a standardised operating system with affordable smartphones.
- MediFox CareMobile application
- Nokia Lumia 800 and Nokia Lumia 710
- Microsoft Outlook Mobile and Internet Explorer 9
- Nokia Drive and Nokia Maps
MediFox GmbH is leading the way in home care nursing services in Germany by providing superior software solutions for care providers. Now they’re teaming up with Nokia Lumia to bring the best in quality and performance to the home care business.
“Besides the Windows Phone operating system and all its advantages, Nokia has a very good reputation,” says Mr Schlottig, Product Manager at MediFox. Presenting the app on these superb smartphones helps convince customers in the health care market of the quality of CareMobile. “Everyone has had a Nokia phone at some point, so it’s perfect for our customers and their nurses because everyone loves the brand.”
Better and more efficient care
CareMobile is an excellent example of how mobile phones can revolutionise home care. It shows nurses where their next patients are, provides a list of planned activities and a dynamic checklist, and makes it easy to send patients’ vital-sign data directly to the main office. Instead of paper lists and a master ledger, everything is updated in real time and immediately available to relevant parties.
"Each day the nurses might visit completely different patients, whose treatment and medication needs may vary,” Mr Schlottig says. “CareMobile is a big advantage and makes many processes much easier.” And the integrated navigation function with turn-by-turn directions makes it easy for nurses to find their patients without delay.
“The average increase in productivity is about 20%,” says Mr Schlottig. If a care service provider serves ten patients a day and has ten daily tours, saving just one minute per patient adds up to considerable cost and time savings each month.
Each nurse’s location is also pinpointed on a map, making it easier and more efficient to plan routes and use personnel more effectively. “It’s important to know where your nurses are and what they’re doing, especially if an emergency occurs,” says Mr Schlottig. In addition to speeding up daily tasks and processes, CareMobile saves further time and resources by automating accounting and billing work – all the data is just a click away.
“Nokia makes the best phones and we make the best healthcare applications,” says Mr Schlottig. “So we make a great team.”
High quality assistance and great performance
MediFox evaluated different platforms before deciding to develop CareMobile for Windows Phone. “Android is not standardised enough for us,” explains Mr Schlottig. “You have different display resolutions, different processor types, different amounts of memory and different operating system versions. Each new device would have to be tested for compatibility. And the iPhone is too expensive. Ideally each nurse should have their own device – and when you’re buying 20 or 30, cost is a big factor.” Available at a range of price points and running the standardised Windows Phone operating system, the Nokia Lumia family met all of MediFox’s requirements.
“It helps to have a strong, trusted brand as a partner,” says Mr Schlottig. “We don’t have to convince our customers of quality.” Nokia Lumia smartphones come with Nokia Drive, Internet Explorer 9, Microsoft Outlook and more, so there are many ways to share files, sync calendars and keep data secure. CareMobile is integrated with many features, including the camera so patients’ photos can be taken and added to their master files remotely. It is also integrated with the telephone, email and navigation functionalities.
- Increased productivity
- Efficient use of personnel and better planning
- Time saved with better navigation
- Time saved in dynamic and real-time data sharing
- Time and money saved with real-time accounting