Troubleshooting for Nokia 603

You should uninstall the UMU MS full application from the Nokia Belle device before upgrading to Nokia Belle Refresh or Nokia Belle FP2.

If you have upgraded via Nokia Suite, the UMU MS full application will reset phone when you launch it. We recommend uninstalling the application.

The UMU MS full application has been removed from Nokia Store. The problem in the application is under the investigation of a third party. The application should not be reinstalled until issues have been fixed by the third party.

In case you have downloaded and paid the UMU MS full application from Nokia Store, contact Nokia Care to receive a refund.

No, Nokia 603 device doesn't support TV Out mode for connecting to a TV.

Workaround is to disable the touch screen vibration into Settings > Profile > General > Personalise > Touch screen vibration > off.

This has been fixed on the device software version 111.030.0609.

Select Menu > Music player, then select the album or genre and the song.

To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia phone, enter *#62209526# in the idle mode (or with touch screen phones after opening the dialler).

You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.

There are two different reset commands available to restore the factory settings in Nokia Symbian^3 devices (e.g. Nokia N8-00, E7-00, C7-00, Astound, C6-01, 700). The commands can be found in Menu > Settings > Phone > Phone management > Factory settings:

1) Restore

• This command restores the original (i.e. factory) settings and does not affect documents or files stored on the device.
  
• Email settings need to be recreated after the reset.
  
• This command is the same as the command *#7780# typed on the keypad.
  

2) Delete data and restore

• This command restores the original (factory) settings and deletes all content from mass memory (E:), also the pre-loaded content including e.g. widgets. The command deletes also all user content from the phone memory (C:).
  
• All the settings need to be recreated after the reset and the applications reinstalled.
  
• This command is the same as the command *#7370# typed on the keypad.
  
• Note that all the user files on E: mass memory and C: phone memory will be deleted, e.g. the photos and videos. It is therefore important to copy the user data before resetting the device. Use Ovi Suite to take a full backup of the device contents.
  
• Don't use this command unless necessarily needed because some of the pre-installed applications (e.g. Web TV widgets) may get deleted and need to be reinstalled via Ovi Store or from Menu > Applications > SW Update.
  

When resetting the device, you may be prompted to give a lock code. If the lock code has not been changed, the default code is 12345.

Before resetting, end all active calls and connections. If necessary, select the offline profile and check that there are no WLAN connections active.

You can set up email either using the New mailbox wizard on the home screen or by selecting Menu > Mail > New mailbox.

1. Select Email provider from the list (for example Gmail).
2. Enter your email address and password, select OK.
3. The mailbox is created.

The following email service types can be set up:

• Exchange ActiveSync (for corporate email)
• Hotmail or Gmail using ActiveSync
• Direct POP/IMAP connection to email server 

All the mailboxes can be accessed in a single location in Menu > Mail or via Inbox on the home screen widgets.

If your email service is not found in the list, select Other and enter you email address and additional info if requested. You can change settings later by by selecting Menu > Mail > Settings > (mailbox name). The incoming and outgoing mail server settings can in this case be found in Mailbox settings > Advanced mailbox settings.

Note: You can set up an email mailbox also by using a Wireless connection. If you are setting up yours first mailbox (other than Exchange ActiveSync), you need to have the SIM card inserted into the device. Otherwise the Exchange ActiveSync is the only available selection.

IBM has released IBM Lotus Notes Traveler 8.5.3.1 delivering support for Nokia Symbian^3 devices (including Nokia E7-00). The new version not only supports our latest devices with Symbian Anna and Nokia Belle, but also delivers a few new important features like direct HTML viewing and support for enforced encryption policy.

Before you download and install Lotus Notes Traveler client, install Calendar update via SW Update or Nokia Suite.

IBM Lotus Notes Traveler can be download either via IBM Lotus Notes server or Nokia Store. To search on Nokia Store, use keyword IBM Lotus Notes Traveler.

The distribution is through IBM with the following steps:

1. Upgrade the IBM Lotus Notes Traveler 8.5.3 server release.
2. Within the server installation package there is also the new client for Symbian Anna and Nokia Belle.
3. The client can be downloaded to Nokia Symbian^3 devices from the enterprise server.

To check if the Calendar update has been installed on your device go to Menu > Settings > Installations > Already installed > Options > View log and check an application named the organizersrc (10.03(7)).

See more details for Lotus Notes Traveler in the following IBM web site:

http://www-01.ibm.com/software/lotus/products/notes/whatsnewinnotestraveler.html .