If your Nokia N97 device is showing messages like "Memory full. Delete or move some data from C: Phone memory" or "Memory low. Delete or move some data from C: Phone memory", you can try to increase the amount of free phone memory (C: Phone memory) as described below.
With phone software version 20.x.019 and later it is possible to free some memory by running the Memory reorganiser application. The application will move some of the data files and applications from C: Phone memory to E: Mass memory. The application is available for downloading via the SW Update application for version 20.x.019 and later. If an older phone software version is in use, the software must be upgraded first. The current software version can be checked by typing in the command *#0000#.
Memory reorganiser can be run in the following way:
When the reorganisation of the memory has been completed, the Memory reorganiser application will remove itself automatically.
If Memory reorganiser is not available via SW Update menu, the memory reorganisation may already have been performed in your device. This can be checked in Menu > Settings > Application mgr. > Installed apps. where the application Reorganiser Uninstaller can be found if the reorganisation has already been completed.
If the Memory reorganiser is not available for your device or it doesn't help, check the following:
The available free phone memory can be viewed in File Manager by selecting Menu > Applications > Office > File mgr. and checking the free memory status of C: Phone memory. The memory usage details can be viewed by selecting C: Phone memory > Options > Details > Memory.
If it is not possible to release enough memory and it's desired to restore the device to the original state, the device can be reset by typing *#7370# in standby mode. Before the device is reset, you need to provide the lock code. The default lock code is 12345. Resetting the device will permanently erase all user data and settings as well as add-on applications and operator specific settings. The mass memory (E:) and memory card (F:) contents will be preserved. It is recommended to take a backup before resetting the device.
A data connection is automatically established when the online mode has been selected in the home screen settings. The home screen widgets can then automatically fetch the latest information from internet and show it on the home screen.
The automatic data connection can be disabled by selecting the offline mode in the home screen settings:
Note that the data connection may be opened automatically also by some other applications, for example by the email clients. The home screen setting doesn't affect the connections opened by these applications.
To disable the automatic email updates, go to email settings and change the synchronisation frequency (e.g. by selecting Sync frequency > Update interval > Manual).
GPS (Global Positioning System) problems, lost GPS signal or poor GPS reception may occur if the GPS antenna gets covered by hand or something else. This can heavily affect the GPS performance.
The GPS antenna in Nokia N97 is located under the camera module area. Care should be taken to avoid covering the antenna. For example, when holding the device by two hands when the device is folded open, the left hand could easily cover the GPS antenna and cause performance issues.
If using Maps application, check also that the latest version is installed in the device to be sure that all the GPS performance improvements of the Maps application are included. Maps updates can be checked and installed by going to Menu > Applications > SW Update.
Note that there can be also other issues affecting the GPS performance, e.g.:
If not getting GPS signal, try moving to an open place with clear view to the sky. Check also that Assisted GPS is enabled in the positioning methods, this will substantially speed up getting the GPS fix (select Menu > Settings > Phone > Application sett. > Positioning > Positioning methods > Assisted GPS). Note that there will be a small amount of data transferred over the internet connection with Assisted GPS and data charges may incur.
Select Menu > Web > Options > Clear privacy data > Cache.
A cache is a memory location that is used to store data temporarily. If you have tried to access or have accessed confidential information requiring passwords, empty the cache after each use.
The information or services you have accessed are stored in the cache memory of the device.
If your device isn't recognized by PC when plugging via USB cable, try the following actions to recover:
If the above actions don't help, reset the device back to factory settings.
Check also that you have the latest device software version installed in your mobile device.
You can format your device by typing *#7370# in standby mode. Before the device is reset, you may need to provide the lock code. The default lock code is 12345.
To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia phone, enter *#62209526# in the idle mode (or with touch screen phones after opening the dialler).
The Mobile TV (Live TV) software for Nokia Mobile TV Receiver SU-33W can be found below:
LiveTV_18.104.22.168_1111_nokia_signed.sis for Nokia S60 5.0 Touch devices
Mobile_TV_3.2_1.1.0.sis for Nokia S60 3.2 devices
With the Live TV application, you can receive digital TV broadcasts from Digital Video Broadcast - Handheld (DVB-H) transmissions. You also need to have a DVB-H receiver, such as Nokia SU-33W accessory. If you do not have access to a Live TV service, the operators in your area may not support Live TV services. Live TV services may only be available upon subscription. For the Live TV network coverage, availability and pricing of Live TV services, and instructions on accessing the services, contact your service provider. In some countries, owners of a television receiver are required to pay a television licence fee. Contact your service provider for more information.
Nokia Mobile TV Receiver SU-33W is compatible with the following devices:
SMS message may get converted to MMS message in the following situations:
1) When sending a long SMS message
In some devices the message type gets converted from SMS text message to MMS multimedia message if the message length exceeds the device-specific setting which is typically 5 - 10 SMS submessages (around 760-1520 characters). If the message is longer, it is converted to MMS to avoid potential issues in handling long text messages in the recipient device. The cost of a SMS message consisting of several concatenated submessages may also be higher than the cost of a single MMS message.
The conversion from SMS text message to MMS multimedia message occurs when the automatic message type is selected in the message options. This is the default mode where the device tries to automatically select the best mode for the message.
The conversion from SMS to MMS can be avoided by selecting Options > Sending options > Message type > Text when in the Text message window writing the message. The message is then always sent as SMS text message and no conversion to MMS occurs.
The maximum number of concatenated SMS submessages can be up to 10 (around 1520 characters). In multimedia mode the message length can be longer.
2) No phone number defined in user contact information
If sending SMS to one or more recipients and one of the potential recipients has only email address and no phone number, the SMS will be converted to MMS. This is independent of the number of the potential recipients.
In order to avoid the conversion to MMS, remove from the recipient list the contacts which don't have a phone number defined.
Select Settings and from the following: