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Troubleshooting for Nokia products

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Displaying 1 - 10 of 1000 results for “Maps”

Why can't I find a country map in the Maps download list even though there should be navigable map available for the country? - Nokia FAQ

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Nokia Suite and Nokia Maps let you download country maps only for countries for which navigable map data is available. If there's no navigable map data available for the country, you cannot download the country map.

If navigable country map exists but you cannot see it in the map download list, you have probably old map data version installed in your phone and need to update the map data. Use Nokia Suite or the Check for updates command in Maps to update the map data. After updating to the latest map data, all the currently available navigable country maps are visible in the download list.

Note that if there's no navigable map for your country, you can  still download the map data dynamically via the online connection by opening the desired area in map view. The quality of the map data may, however, not be sufficient for navigation.

 


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Can I download map data and navigation voice for HERE Maps and Drive via cellular connection? - Nokia FAQ

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You can download small country maps also over the cellular connection but for any larger maps you must use Wi-Fi.

If there is no map preloaded for the current location, the map data will be loaded dynamically over the cellular connection while on the move.

The navigation voice can be preloaded either via Wi-Fi or cellular connection.

 


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How to connect to a SharePoint 2010 site by using SharePoint Workspace Mobile 2010 - Microsoft Knowledge Base

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On This Page

INTRODUCTION

Microsoft SharePoint Workspace Mobile 2010 is a component of Microsoft Office Mobile 2010. Office Mobile 2010 is available on devices that run Microsoft Windows Phone 7 or Windows Phone 6.5 (also known as Windows Mobile 6.5). You can use SharePoint Workspace Mobile 2010 to connect to the Microsoft SharePoint 2010 sites of your organization and to work on shared files from these devices.

Note Your organization may host and manage SharePoint sites on an enterprise server. Or, your organization may access a SharePoint site service by using cloud services. Currently, SharePoint Workspace Mobile 2010 will not connect to a SharePoint site that is hosted on Microsoft cloud services.

This article describes how to connect to a SharePoint 2010 site by using SharePoint Workspace Mobile 2010 on a Windows Phone 7 device or on a Windows Phone 6.5 device.

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More information

You can use SharePoint Workspace Mobile 2010 to connect to a SharePoint 2010 server in two ways:

From inside your organization, connect to the internal SharePoint site over a Wi-Fi connection.
From outside your organization, use a cellular connection or an external Wi-Fi connection to connect to the external SharePoint site through a Microsoft Forefront Unified Access Gateway (UAG) server.

Note If you provide a fully qualified domain name (for example, https://hrweb.contoso.com) as the SharePoint URL, SharePoint Workspace Mobile 2010 will consider the SharePoint site to be in the Internet Zone. This causes SharePoint Workspace Mobile 2010 to use the external connection method.

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How to connect over the internal network

To connect directly to a SharePoint 2010 Server by using SharePoint Workspace Mobile 2010, your phone must be able to establish a connection to the SharePoint server over Wi-Fi. To make this connection, your environment must meet the following requirements:
Your phone must have Wi-Fi enabled.
The Wi-Fi network must not be hidden.
Both your phone and the SharePoint server must be on the internal Wi-Fi network of your organization. This kind of access will not work over an Internet connection.
The SharePoint server must be configured for NTLM authentication. All other authentication schemes are unsupported for Wi-Fi access.

Configure the SharePoint server

1. Make sure that Internet Protocol security (IPsec) is not required to access the site on the SharePoint 2010 server. If IPsec is required on the server, Windows Phone users will be unable to establish a connection to the SharePoint server.
2. Add the URL that mobile users will use to connect the SharePoint 2010 server to the alternative access mapping list. For more information about how to plan alternative access mappings, visit the following Microsoft website:
Plan alternate access mappings (Windows SharePoint Services) (http://technet.microsoft.com/en-us/library/cc288609(office.12).aspx)
3. Make sure that the site can be accessed from the internal Wi-Fi network.

Connect over an internal Wi-Fi network

To connect to the SharePoint 2010 site by using SharePoint Workspace Mobile 2010 over an internal Wi-Fi network, follow these steps, as appropriate for your version of Window Phone.
On Windows Phone 7:
1. On your Windows Phone device, make sure that Wi-Fi is turned on and connected.
2. Tap Office, and then under SharePoint, tap open URL.
3. Tap the address bar, type the URL, and then tap the forward arrow.
On Windows Phone 6.5:
1. On your Windows Phone device, make sure that Wi-Fi is turned on and connected.
2. Tap Start, tap Office Mobile 2010, and then tap SharePoint Workspace Mobile 2010.
3. Tap the address bar, type the URL, and then tap Go.
You can also connect to a site by tapping a link to that site that is embedded in an email message or in a document.

Notes
Access the server over Wi-Fi by using the short name of the server instead of the FQDN of the server. If you access the server by using the FQDN, SharePoint Workspace Mobile 2010 will try to make an Internet connection instead of using the Wi-Fi connection. This may cause the connection to fail.
If Microsoft Exchange is configured in Windows Phone 6.5, and if your phone uses the same corporate credentials that you use to connect to the SharePoint site, you are not prompted for credentials. Windows Mobile 6.5 automatically reuses the Exchange credentials to sign in to the server.
f you do not have a connection to Microsoft Exchange configured, the first time that you connect to a site in Windows Phone 7 or in Windows Phone 6.5, you have to sign in by using an appropriate user name and password. If you cannot sign in, try to connect and sign in to the same site by using Internet Explorer from the Windows Phone. Then, try to sign in again by using SharePoint Workspace Mobile 2010.
If you can access the site from your web browser by using the same URL but cannot access the site from SharePoint Workspace Mobile 2010, contact your site administrator to configure mobile access to the site.

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How to connect from an external network

SharePoint Workspace Mobile 2010 can connect to a SharePoint site from outside your network by using a Forefront United Access Gateway (UAG) server.

Configure a Forefront UAG server to enable mobile access

1. Deploy a UAG server. For more information about how to do this, visit the following Microsoft website:
How to deploy a UAG server (http://technet.microsoft.com/en-us/library/dd857358.aspx)
2. Publish a SharePoint 2010 server site on the UAG server. For more information about how to do this, visit the following Microsoft website:
Overview of SharePoint publishing (http://technet.microsoft.com/en-us/library/dd861429.aspx)
3. Turn off signing for specific SharePoint pages. To do this, follow these steps:
1. On the UAG server, start the Forefront UAG Management application.
2. Click HTTPS Connections in the navigation pane, and then click the trunk name to open the trunk page.
3. Click Configure in the Trunk Configuration box.
4. Click the Edit button that is located on the right side of the Do not parse the response bodies to these requests text. This opens a window in which the top half shows the names of the server and the bottom half shows the pages to be skipped for each server.
5. Add a server name without the protocol header. For example, if server is accessed internally as http://moss or as https://moss, add the server name as "moss."
6. Add the following pages:

.*/_vti_bin/webs\.asmx

.*/_vti_bin/lists\.asmx
7. Click OK.
8. Enable the trunk configuration.
4. Make sure that the Allow rich clients to bypass trunk authentication check box on thePortal tab of the Application Properties window is checked.



Connect from outside the network by using the Forefront UAG server

1. Contact the site administrator to see whether the SharePoint 2010 server that you want to access supports mobile access by using a UAG server. If this is the case, obtain the UAG trunk URL, the user name, and the password.
2. Configure the UAG server in the SharePoint Workspace Mobile 2010 UAG Forefront settings. To do this, follow these steps, as appropriate for your version of Windows Phone.
On Windows Phone 7:
1. Tap Office, and then under SharePoint, tap all.
2. Tap the ellipses (...), tap settings, and then tap UAG Server.
3. Enter the Forefront UAG server address.
4. Enter the credentials to connect to the server.
5. Tap done.
6. Return to the main SharePoint Workspace Mobile page.
7. Tap the address bar, enter the URL and then tap the forward arrow.
On Windows Phone 6.5: 
1. Tap Start, tap Office Mobile 2010, and then tap SharePoint Workspace Mobile 2010.
2. Tap Menu, tap Settings, and then tap Configure Forefront UAG Server.
3. Type the Forefront UAG trunk address.
4. Type the credentials to connect to the server.
5. Tap OK.
6. Return to the main SharePoint Workspace Mobile page.
7. Tap the address bar, type the URL, and then tap Go.
After the Forefront UAG settings are configured, you can also connect to a site by tapping a link to that site that is embedded in an email message or in a document.

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Applies to
Windows Phone 7 Consumer
Windows Phone 7 Premier/OEM
Windows Phone Consumer
Microsoft Office Mobile 2010 for Windows Mobile 6.5
Microsoft Office Mobile 2010

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Source URL : 982590
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Why am I asked to purchase a license when starting navigation even though I'm supposed to have Maps with free navigation? - Nokia FAQ

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Check the Maps version in your device, you may have an old Maps version installed and need to update it. Free navigation is supported in Maps version 3.03 and later.

You can check the Maps version by starting Maps and, depending on your device and Maps version, selecting:

  • ? > About
  • Options > Support > About
  • Options > About

 

 


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Can I use walk navigation in Nokia Maps for driving? - Nokia FAQ

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Walk navigation doesn't work when the speed exceeds 30 km/h. Also, walk navigation is optimised for walking - it doesn't take into account, for example, one-way streets.
When you need instructions for driving, use Nokia Drive. If you don't have Nokia Drive installed in your phone, you can download it from Store.


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In which countries can I use navigation with Nokia Maps or Nokia Drive? - Nokia FAQ

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Navigation requires that there is navigable map for the country. Navigable maps are currently available on the following platforms for the countries below with map data version 0.2.47.103 (Dec 2012):

  • Windows Phone 7
  • Symbian phones with Maps 3.06 and later
  • Nokia N9

For Symbian Maps 3.04 (and earlier) and S40 Maps with map data version 0.1.29.100 (Dec 2012) the same countries are supported with the following exception:

  • Panama not supported


Navigable countries


Andorra
Angola (partly)
Argentina
Aruba (partly)
Australia
Austria
Azerbaijan (partly)
Bahamas
Bahrain
Belgium
Belize (partly)
Bermuda (partly)
Bolivia (partly)
Botswana
Brazil
Brunei
Bulgaria
Burundi (partly)
Canada
Cayman Islands
Chile
China (incl. HK & Macau)
Colombia
Costa Rica (partly)
Croatia
Cuba (partly)
Czech Republic
Denmark
Dom. Republic (partly)
Ecuador (partly)
Egypt
El Salvador (partly)
Estonia
Finland
France (incl. French Guiana, Guadeloupe, Martinique & La Réunion)
FYROM (Macedonia)
Germany
Ghana (partly)
Great Britain
Greece
Guatemala (partly)
Guyana (partly)
Hungary
Iceland
India
Indonesia
Iran
Iraq (partly)
Ireland
Italy
Ivory Coast (partly)
Jamaica (partly)
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Lebanon
Lesotho
Liechtenstein
Lithuania
Luxembourg
Libya (partly)
Malawi (partly)
Malaysia
Maldives (partly)
Malta
Mexico
Monaco
Montenegro (partly)
Morocco
Mozambique
Namibia
Nepal (partly)
Netherlands
New Zealand
Nigeria
Norway
Oman
Panama
Paraguay (partly)
Peru
Philippines
Poland
Portugal (incl. Azores)
Puerto Rico
Qatar
Romania
Russia
Rwanda (partly)
San Marino
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sri Lanka (partly)
Suriname (partly)
Swaziland
Sweden
Switzerland
Taiwan
Tanzania 
Thailand
Trinidad and Tobago (partly)
Turkey
Uganda
Ukraine
United Arab Emirates
Uruguay
USA (incl. US Virgin Islands)
Vatican
Venezuela
Vietnam
Yemen (partly)
Zimbabwe (partly)

  

 


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What is the difference between route planning and navigation in Maps? - Nokia FAQ

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With Maps v3.01 and earlier:

Route planning is a free feature but navigation is an extra service, which is available for purchase.

Route planning calculates and displays a route between two locations. A route simulation (with voice commands) is also possible (without paying additional license fees).

Navigation means that the route is calculated from your current GPS position to a chosen destination (for mobile devices without an internal GPS receiver, an external GPS receiver may be necessary; check your mobile device’s manual to see if it is equipped with an internal GPS receiver). The navigation is voice-guided, meaning it tells you how to get to the desired destination step by step (for example, "in 300 meters turn left…"). Navigation also automatically re-calculates the route if you take a wrong turn.

The navigation feature can only be purchased for regions for which a navigable map is available (there are navigable and non-navigable maps). Route simulation is only possible on navigable maps. This is due to the often inferior quality of map information on non-navigable maps.

When Maps uses a mobile internet connection, large amounts of data may be downloaded to your mobile device, resulting in costs arising from the download. See our FAQ on how to keep such costs down and contact your network provider for more information about your data plan.

With Maps v3.03 and later:

Maps version 3.03 and later offer navigation and other services for free. There is no need to use any license on these releases. 

 


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How and where can I get Maps 3.03 (or later) with free navigation? - Nokia FAQ

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Free navigation is available starting from Maps 3.03 version. Maps 3.03 or later is pre-installed in the new devices which support the free navigation. Owners of the compatible devices running an older Maps version get the free navigation features and premium content by upgrading to Maps 3.03 or later. You can get the latest Maps version for your device via SW Update menu in your phone, via Nokia Suite or from Nokia Store.

 


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Can I use walk navigation in HERE Maps for driving? - Nokia FAQ

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Walk navigation doesn't work when the speed exceeds 30 km/h. Also, walk navigation is optimised for walking - it doesn't take into account, for example, one-way streets. When you need instructions for driving, select car mode in route details and launch HERE Drive by selecting start navigation.


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Can I route the Nokia Maps navigation voice through a bluetooth connection to car speakers or a bluetooth headset? - Nokia FAQ

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Due to technical restrictions the audio output of Maps voice guidance is not supported over bluetooth connection to a car kit or bluetooth headset. The mobile phone loudspeaker should be used for Maps voice navigation.

 


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