Only certain products are eligible for technical support service. We are open 9am-6pm, Monday to Friday, exclusive of weekends and national holidays. Please note that you'll need to identify your product with the IMEI/serial number when you call.
Get a response to your questions in real time – start a live web chat with one of our customer care advisors. Live chat is available 9:00-18:00, Monday to Friday, exclusive of weekends and national holidays. Please note Live Chat is available only for certain products. To check whether your mobile is eligible you will be asked to enter the IMEI/serial number.
All our chat agents are busy at the moment. They will serve you as soon as possible. Please note Live Chat is available only for certain products. To check whether your mobile is eligible you have to enter the IMEI/serial number.
Please wait, chat availability is being checked currently. Should you remain on this screen for a long time, please refresh (CTRL-F5). Alternatively try with a faster internet connection or a different browser.
Problem with your PIN, PUK code or SIM card?
It's nearly always best to ask your network operator for help with PIN and PUK codes, since these protect your SIM card rather than your phone itself.
For more information contact your operator or find out more in Troubleshooting.
Fix your Nokia with a restart, restore or update. These easy fix steps solve more than half of the problems. Read more about easy fixes for: