This is most likely happening because there is no active Nokia Music Unlimited subscription associated with the account.
If there is an active subscription associated with the account, this can in some cases be sorted out by logging out of the account, clearing cache and then logging back in.
You should uninstall the UMU MS full application from the Nokia Belle device before upgrading to Nokia Belle Refresh or Nokia Belle FP2.
If you have upgraded via Nokia Suite, the UMU MS full application will reset phone when you launch it. We recommend uninstalling the application.
The UMU MS full application has been removed from Nokia Store. The problem in the application is under the investigation of a third party. The application should not be reinstalled until issues have been fixed by the third party.
In case you have downloaded and paid the UMU MS full application from Nokia Store, contact Nokia Care to receive a refund.
You can format your device by typing *#7370# in standby mode. Before the device is reset, you may need to provide the lock code. The default lock code is 12345.
To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia phone, enter *#62209526# in the idle mode (or with touch screen phones after opening the dialler).
You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.
Note: When charging through a USB port, the charging might take longer than 2 hours.
Select Menu > Settings > Profiles > and a profile, for example General. Then select Personalise > Touch screen vibration > Off.To enable the touch screen vibration, select Level 1, Level 2, or Level 3.
You can use your Symbian^3 device (e.g. Nokia N8-00) as a modem to connect your PC or laptop to internet in the following way:
The internet connection is now established via your phone. To disconnect, select Tools > Disconnect in Nokia Suite.
If the connection doesn't succeed, check the connection settings in Nokia Suite menu Tools > Options > Connect to internet. Select your network operator from the list or, if not found, use the manual settings and define the access point name to be used in your operator network. You can also define the user name and password if these are required by your operator.
Corning® Gorilla® Glass is known for better durability, which is preventing the scratches from further propagating in comparison to a normal glass.
While stronger than normal, is still made of glass, and improper use can result in scratches and breakages. If the screen is still not looking normal, please see the repair options at your local Nokia support pages. Please note that liquid and physical damage are not covered by the warranty.
Nokia products with Corning® Gorilla® Glass are listed here .
There are two different reset commands available to restore the factory settings in Nokia Symbian^3 devices (e.g. Nokia N8-00, E7-00, C7-00, Astound, C6-01, 700). The commands can be found in Menu > Settings > Phone > Phone management > Factory settings:
2) Delete data and restore
When resetting the device, you may be prompted to give a lock code. If the lock code has not been changed, the default code is 12345.
Before resetting, end all active calls and connections. If necessary, select the offline profile and check that there are no WLAN connections active.
The screen gets turned off during a phone call when the proximity sensor is covered. This is done to avoid accidental touch screen actions when keeping the phone close to the ear during the phone call. The proximity sensor is located in the top part on the display side of the device (e.g. Nokia N8-00, C6-01, C7-00, E7-00, Nokia Lumia phones).
If the screen gets turned off immediately when dialing a number or receiving a call, check that you are not covering the proximity sensor e.g. with your finger. Check also that there's no protective foil tape on the screen which would cause the proximity sensor to react too easily and turn off the screen when still in the process of setting up the phone call. If using 3rd party screen protectors, the protector may not be of the right size and will cover the proximity sensor, causing blank screen issues during the calls.