Troubleshooting for Nokia E6-00

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Displaying 21 - 30 of 30 results for “Cable connection”

What are Bluetooth profiles? - Nokia FAQ

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Bluetooth profiles are definitions of possible applications and specify general behaviors that Bluetooth enabled devices use to communicate with each other. For example, the Handsfree Profile is used between the handsfree device and the phone. Bluetooth compatibility is gained when Bluetooth enabled devices share (use and understand) the same profile(s).

Common profiles used for most devices are A2DP, Headset, Hands-Free.


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My phone is dead. What can I do? - Nokia FAQ

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Fully charge the battery of your phone. If your phone does not start charging, unplug the charging cable and plug it again into your phone. When fully charged, try to switch your phone on.

Íf your phone is still dead, please see the repair options at your local Nokia support pages.


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Can I update my device software by connecting my Nokia device to my PC via a USB hub or docking station? - Nokia FAQ

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It is strongly recommended that you connect your Nokia device directly to your PC (using one of the built-in USB ports) rather than use a USB hub or docking station USB port.
 


 


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Which USB mode should I use when updating my phone with PC? - Nokia FAQ

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If prompted, use OVI Suite (PC Suite) mode.


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Will I damage the device if I use a normal charger and a USB charger simultaneously? - Nokia FAQ

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Use of two chargers will not damage the device. It will also not charge the device faster.


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I get a message, "Update completed", but there is no visible activity on my device. What should I do? - Nokia FAQ

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First give your device couple of minutes to wake up. Of still nothing happens, remove the battery and disconnect any cables. Then re-insert the battery and press the power button to restart your phone.
For phones with a non-removable battery (like N8-00 and E7-00), press the power button for 8 seconds until you feel it start buzzing and wait for the phone to start up again.


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Where can I find Nokia Maps v3.08 for my phone? - Nokia FAQ

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Depending on your phone model, you can update your Maps version to v3.08 via one of the following delivery channels:

1. SW Update menu

Go to SW Update menu in your phone and check for the latest Maps update. The update is available for the following phone models running Nokia Anna or Belle:

  • N8-00, E7-00, C7-00, C6-01, Astound, Oro, X7-00, E6-00, Nokia 603, Nokia 700, Nokia 701

Note that the update via SW Update menu is not available for phone software versions earlier than Nokia Anna. You must first update to Nokia Anna before you can install Maps 3.08 via the SW Update menu.

2. Nokia Suite

Plug in your phone via USB to a PC and go to SW Updates menu in Nokia Suite to install Maps 3.08. The update is available for the following phone models running Nokia Anna or Belle:

  • N8-00, E7-00, C7-00, C6-01, Astound, Oro, X7-00, E6-00, Nokia 603, Nokia 700, Nokia 701

Note that the update via Nokia Suite is not available for phone software versions earlier than Symbian Anna. You must first update to Nokia Anna before you can install Maps 3.08 via Nokia Suite.

3. Nokia Store

Maps 3.08 is available as smart installer package at Nokia Store for the following devices:

  • N8-00, E7-00, C7-00, C6-01, Astound, Oro, X7-00, E6-00, Nokia 603, Nokia 700, Nokia 701

When installing from Nokia Store, you can install Maps also to devices running an earlier phone software version than Nokia Anna.

4. Nokia mobi

Maps 3.08 is available as smart installer package in Nokia mobi (nokia.mobi/maps) for the following devices:

  • Nokia 603, Nokia 700, Nokia 701

Note that an online connection is needed from the device when installing the smart installer package.


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Why is my phone taking such a long time to charge? - Nokia FAQ

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Charging times differ between charging models. USB charging is limited by the maximum current output of the USB device, and may take longer than charging with conventional chargers.

However, if your phone clearly seems to be taking too long to charge, please bring the device and the charger to your local Nokia Care Point for inspection.

Note: all batteries including high-quality batteries like Nokia's will eventually lose power retention capacity. If it is time to replace your battery with a new one, be sure to purchase an original Nokia battery from an authorized Nokia dealer.


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For how long should I charge my battery on the first charge? - Nokia FAQ

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You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.


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What to do if I have lost the pre-loaded content (e.g. Nokia Maps, Nokia Store) from my phone after hard reset? - Nokia FAQ

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If you perform a hard reset and the phone memory (C:) gets formatted and the pre-loaded applications are removed, take the following actions to recover:

  • Reinstall phone software via Nokia Suite. Plug in your phone via USB to PC and select reinstall in the Nokia Suite Software Updates menu.
  • Install any application updates that may be available in Nokia Suite

If there are applications still missing, check the following:

  • In your phone, select Menu > SW Update (or Menu > Applications > SW Update) and install any updates that are available.
  • If Nokia Store application is successfully restored, connect to Nokia Store to search and install the missing applications (check My Stuff menu for the applications you have previously installed).
  • If any device backup is available, try restoring the data from the backup.

Phone memory (C: ) may get formatted and applications get removed if the phone memory is encrypted and you reset the phone with Delete data and restore command (or by typing *#7370#). Phone memory may get formatted also if you reset the device with "3-finger" hard reset (by using a device specific key combination to hard reset the phone).

 


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