Error message: "Credit card authorization failed" when updating or adding credit card info to Zune account - Microsoft Knowledge Base
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Notice
The services or features discussed in this article may not be available in your region. Please review article 952586 (http://support.microsoft.com/kb/952586) for details on the services and features available in your region.SYMPTOMS
When you try to update or add credit card information for a Zune Music Pass subscription, or a "Pay as you go" account, you receive the following error message:
Credit card authorization failed
Back to the topCAUSE
This problem may occur when one or more of the following conditions are true:
| • | Your Zune billing address differs from the credit card billing address. |
| • | You try to use a new credit card that has not been activated by the credit card company. |
| • | Your outstanding balance in the Zune Marketplace is more than the available credit in the credit card account. |
| • | Your entire name does not appear on your Zune account. |
| • | Your credit card account is not set up to accept online purchases or automatic billing. |
THINGS TO TRY
| 1. | Verify that the Zune billing address is the same as the credit card billing address. |
| 2. | Verify sure that your Zune account reflects your complete first and last name. |
| 3. | If you are using a new credit card, make sure that you have activated the card by following the instructions that came with the card. Contact the credit card company for help activating your card. |
| 4. | Verify that you have the required balance available on your credit card account to make the desired purchase. |
| 5. | Verify with your bank that your credit card is set up to accept online purchases and automatic withdrawals. |
| 6. | Use a different credit card. |
Source: Microsoft Support
Source URL : 928763
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You get an update message when you try to buy or download apps using Windows Phone Marketplace - Microsoft Knowledge Base
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Symptoms
When you try to buy, download, update, or review applications using Windows Phone Marketplace, you receive a message to update your phone.
 | You need to update your phone using the Zune software on your computer. Some Zune and Marketplace experiences may be limited until you update. |
Cause
Microsoft has made a series of infrastructure upgrades related to Windows Phone that affect Marketplace users in the following ways:
| 1. | The ability to browse and buy Windows Phone apps through the Zune software has been removed, making Windows Phone Web Marketplace the only computer-based complement to the Windows Phone 7 Marketplace experience. |
| 2. | Windows Phone devices must have the Windows Phone 7.5 release (operating system version Windows Phone OS 7.1) installed in order to purchase and download apps, as well as write reviews. This applies to both the Windows Phone Marketplace and Windows Phone Web Marketplace. Note If you have not updated to Windows Phone 7.5, you can continue to browse apps and games available through Marketplace. However, you can no longer download or update apps on your Windows Phone. |
Resolution
To use Marketplace to download or update apps on your Windows Phone, you will have to update your phone to Windows Phone 7.5.
For detailed information about how to update your phone, see How do I update my phone software?
For detailed information about how to update your phone, see How do I update my phone software?
More information
To learn more about Windows Phone software updates, see the following articles, available on WindowsPhone.com:
| • | Update central |
| • | Phone updates FAQ |
| • | Troubleshoot Phone update errors |
| • | Install or update your Windows Phone software |
Source: Microsoft Support
Source URL : 2704749
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Error messages when using Find My Phone on My Windows Phone - Microsoft Knowledge Base
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If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business (http://smallbusiness.support.microsoft.com) site.
Notice
The services or features discussed in this article may not be available in your region. Please review the Windows Phone Feature and service availability (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/feature-and-service-availability.aspx) (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/feature-and-service-availability.aspx) website for details on the services and features available in your region.Symptoms
| Map It | Ring It | Lock It | Erase It |
|---|---|---|---|
| Sorry, we couldn't find your phone. Try again later. | Sorry, we couldn't ring your phone. Try again later. | Sorry, we couldn't lock your phone. Try again later. | Sorry, we couldn't erase your phone. Try again later. |
| We're sorry, but we can't locate your phone right now. If you'd like, we can keep trying and send you an email if we find it. | We're sorry, but we can't ring your phone right now. | We're sorry, but we can't lock your phone right now. If you'd like, we can keep trying and send you an email if we lock it." | We're sorry, but we can't erase your phone right now. If you'd like, we can keep trying and send you an email if we erase it. |
Note For errors that state "We'll keep trying", the Find My Phone service will try for a 72-hour period. This is the typical length of time many mobile operators queue SMS messages in their system.
Things to Try
For the Find My Phone service to work, your phone needs a battery charge, a cellular data connection, and must be turned on. If you receive an error that occurs with the Find My Phone service, it might be caused by one or more of the reasons listed here. Check the following table to find the problem you're experiencing and then try one of the accompanying solutions.
To learn more about how to set up your Windows Phone with Find My Phone, and see the service requirements, see the following Microsoft Knowledge Base article:
2781516 (http://support.microsoft.com/kb/2781516/ ) : Setting up your Windows Phone with Find My Phone
| Possible reasons | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Your first try with Find My Phone fails Try again. The Find My Phone service may fail when you first try to use it. | ||||||||||||||||||
Your phone can't send or receive short code messages Contact your mobile operator to make sure that your phone number can send and receive short code messages, and then try again. Note This differs from SMS. Short codes messages (also known as short numbers) are special telephone numbers. They're usually shorter than full telephone numbers and can be used to address messages from phones. There are two kinds of short codes: dialing and messaging.  | ||||||||||||||||||
Your Find My Phone setting is using the wrong phone number, or you disabled text messages on Find My Phone Check your phone number and enable text messages to find your phone on the My Windows Phone site:
|
To learn more about how to set up your Windows Phone with Find My Phone, and see the service requirements, see the following Microsoft Knowledge Base article:
2781516 (http://support.microsoft.com/kb/2781516/ ) : Setting up your Windows Phone with Find My Phone
Assistance
Community Forum
Get help from the knowledgeable Windows Phone Community.
Contact Us
View other helpful articles and contact information.
Applies to
| • | Windows Phone Consumer |
| • | Windows Phone Services |
| • | Windows Phone 7 Consumer |
| • | Windows Phone 8 for Consumers |
Source: Microsoft Support
Source URL : 2446873
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Error messages after you install the Zune software: "Zune.exe .NET Framework Initialization Error: mscorwks.dll could not be loaded" and "Cannot connect to marketplace" - Microsoft Knowledge Base
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On This Page
SYMPTOMS
After you install the Zune software, you receive the following error message:
Zune.exe .NET Framework Initialization Error: mscorwks.dll could not be loaded
Then, you receive a second error message: Cannot connect to marketplace.
THINGS TO TRY
Windows XP
If you experience this problem on a Windows XP-based computer, follow these steps:| 1. | To repair the Microsoft .NET Framework 2.0 software on the computer, follow these steps:
| ||||||||
| 2. | Install the .NET Framework 2.0 Service Pack 1 (SP1). To do this, click one of the following links:
| ||||||||
| 3. | Try to start the Zune software. If you still experience problems, reinstall the Zune software. For more information about how to remove and reinstall the Zune software, click the following article number to view the article in the Microsoft Knowledge Base: 929358 (http://support.microsoft.com/kb/929358/ ) How to remove and then reinstall the Zune software |
Windows Vista
If you experience this problem on a Windows Vista-based computer, follow these steps:| 1. | Install the Microsoft .NET Framework 3.5. To do this, click the following link: Microsoft .NET Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en) |
| 2. | Try to start the Zune software. If you still experience problems, reinstall the Zune software. For more information about how to remove and reinstall the Zune software, click the following article number to view the article in the Microsoft Knowledge Base: 929358 (http://support.microsoft.com/kb/929358/ ) How to remove and then reinstall the Zune software |
Source: Microsoft Support
Source URL : 948498
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How do I turn on or off the delivery reports for messages?(Series 40 Phones) - Nokia FAQ
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To turn on or off the delivery reports for text messages, select Menu > Messaging > Message settings (or Msg. settings) > Text messages > Delivery reports.
To turn on or off the delivery reports for multimedia messages, select Menu > Messaging > Message settings (or Msg. settings) > Multimedia msgs. > Delivery reports (or Request reports).
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How do I reject a call with message in my Nokia Symbian^3 device? - Nokia FAQ
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You can reject a call with a message in the following way:
- Define the default message to be sent in Menu > Settings > Calling > Call > Message text.
- When a call comes in, tap Silence command in the lower right corner of the screen (or if your device is already in silent mode, go to next step).
- Tap the Message icon or the command Send msg. in the lower right corner.
- Modify the default text if needed.
- Send the message by tapping the send icon or by selecting Options > Send.
- Tap Reject or Decline command on the screen to reject the call.
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How can I listen to Voice mail (or Voice message) with my Nokia device? - Nokia FAQ
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Press and hold the key 1 until your device dials to your voice mailbox number or select Menu > Messaging > Voice mail (or Voice messages, or More > Voice messages) > Listen to voice mails (or Listen to voice msgs. or Listen to voice messages). For the first time use, enter your voice mailbox number which you get from your service provider.
Note: The voice mailbox is a network service, contact your service provider for subscription. If supported by the network, the voice mail icon (the icon on the key 1) will display on the device to indicate new voice mails.
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Can I set a SIM card as the default SIM card for sending messages? - Nokia FAQ
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Yes. Select Menu > Settings > Dual SIM settings > Default SIM for msg and the SIM card you want to use by default.
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Can I set one default SIM card for making calls and the other default for sending messages?(Dual SIM phones) - Nokia FAQ
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Yes, you can. Select Menu > Settings > SIM manager > SIM1 or SIM2, and the desired preference (e.g. Call, Text messages, Multimedia msgs. and Mobile data).
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When someone sends me an IM message in Nokia Messaging 3.0 Chat, does the IM message arrive instantly? - Nokia FAQ
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The main idea of instant messaging is that messages appear to the recipient automatically, very soon after being sent. No polling is necessary.
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