Table of contents

Nokia Lumia 820 User Guide

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People & messaging

Calls

Want to make calls on your new phone and talk to your friends? Read on and you'll learn how.

Related information

Call a contact

Calling your friends is quick and easy when you've saved them as contacts in your phone.

  1. Tap phone icon > people icon .

  2. Tap the contact and the number.

    Tip:

    Is your friend's voice too loud or quiet? Press the volume keys to change the volume.

Call a phone number

Tap phone icon > dial pad icon , type in the phone number, and tap call .

To type in the + character, used for international calls, tap and hold 0.

Copy and paste a phone number

Tap and hold the phone number, and tap copy , and in a text box, tap paste icon .

View your call history

Tap phone icon .

To remove a call record, tap and hold the call record, and tap delete item . To remove all the call records, tap options icon > delete all .

To search for a call record, tap phone icon > search icon , and type in the contact's name or phone number.

Related information

Use your voice to make a call

You can use your voice to call a contact.

  1. Press and hold start key .

  2. Say Call and the contact's name.

    To cancel, press back key .

    Tip:

    You can also use voice dialling with a Bluetooth headset.

    This feature may not be available in all languages.

Related information

Call the last dialled number

Still have some words to say to your friends? Call them again. In the call history view, you can see info about the calls you have made and received.

  1. On the start screen, tap phone icon .

  2. Tap call icon next to the name or phone number.

Make a conference call

Your phone supports conference calls between two or more people. The maximum number of participants can vary, depending on your network service provider.

  1. Make a call to the first person.

  2. To make a call to another person, press back key , and make the call in the normal way.

  3. When the new call is answered, tap merge calls icon .

Add another person to the call

Tap add call icon , call another person, and tap merge calls icon .

Have a private conversation with someone

Tap private call icon and the person's name or phone number. The conference call is put on hold on your phone. The other people continue the conference call.

To return to the conference call, tap merge calls icon .

Forward calls to another phone

Can't always answer the phone, but don't want to miss any incoming calls? You can forward them to another phone number.

  1. Tap phone icon > options icon > settings , or tap settings icon Settings > network+ , depending on your software version.

  2. Switch Call forwarding to On toggle on icon .

  3. Type in the phone number in the Forward calls to box, and tap save .

    Tip:

    To check if call forwarding is being used, shown by call forwarding icon, tap the top of the screen.

Forward calls to your voicemail

Besides forwarding calls to another phone number, you can also forward these calls to your voicemail, and listen to them later.

You may need to contact your service provider to get this service.

  1. Tap phone icon > options icon > settings .

  2. For the first time, type in your default voicemail number in the Voicemail number box.

    Contact your service provider to get the default voicemail number.

  3. If necessary, switch Use default voicemail number to On toggle on icon .

  4. Switch Call forwarding to On toggle on icon , and type in your voicemail number in the Forward calls to box.

Edit your voicemail number

Tap phone icon > options icon > settings , switch Use default voicemail number to Off toggle off icon , and edit your voicemail number.

Use the same voicemail number in the Forward calls to box.

Call your voice mailbox

If you've forwarded incoming calls to your voice mailbox, you can call it and listen to the messages your friends have left.

  1. On the start screen, tap phone icon > voicemail icon .

  2. If asked, type in the voicemail password.

  3. You can listen or reply to voicemail messages, delete them, or record a greeting message.

    For the availability of the voice mailbox service, and for info on setting up how long before calls are forwarded, contact your network service provider.

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