Troubleshooting for Nokia N8-00

Do the following:

1. Ensure that the headset is powered off and that the phone is on, and press the multifunction key of the headset until the blue indicator light starts to blink fast.
2. Activate Bluetooth connectivity on the mobile device, and set it to search for Bluetooth devices.
3. Once found, select the headset from the list of found devices and, if necessary, enter the Bluetooth passcode 0000 to pair and connect the headset to the mobile device. In some devices you may need to make the connection separately after pairing. If the pairing is successful, the headset’s blue indicator light starts flashing slowly, and the headset appears in the mobile device menu where you can view the paired Bluetooth devices.

Note: Some wireless headsets do not have indicator light and therefore the procedure can be a bit different. Detailed instructions are available in the user guide.

Note: Up to eight devices can be paired with the Nokia Bluetooth Headset. The last or most recent pairing is the active one. When all eight places are full, the oldest pairing is replaced by the new pairing.

If you cannot connect the headset to the compatible phone, proceed as follows:

• Make sure that the Bluetooth feature is activated on the compatible phone.
• Make sure that the headset is switched on and paired with the compatible phone.
• Make sure that you have disconnected the previous Bluetooth connection from the phone.
• Check that the headset is within 30 feet (10 meters) of the phone and that there are no obstructions, such as walls, or other electronic devices between the headset and the phone.
• The pairing information list of the headset may be full. The headset can store the information of up to 8 phones at a time. If the list becomes full, reset the headset to the original settings (for detailed information on how to reset your headset, see the User Guide of the headset).
• If the headset does not automatically reconnect to the default or last user phone, press and hold the Answer/End key.

Do the following: 

1. Check that the SIM card is inserted properly.
2. Activate General profile by tapping the power key once and selecting General. If your device does not work this way, open Profiles application from menus and select General > Activate. 

If the problem persists, contact your network operator or local Nokia Care Point.

In standby mode (or with touch screen devices after opening the dialler/dialling pad), quickly double press the * key.

In the Symbian^3 devices (e.g. Nokia N8-00, C6-01, C7-00) you can delete and rename a collection or route in the Favourites folder of Maps by long pressing the collection or route and selecting Delete or Rename.

In S60 5.0 devices with QWERTY keyboard (e.g. Nokia N97 mini) you can delete a collection or route by selecting it and pressing the backspace key on the keyboard.

If the deletion or renaming is not supported in your device or Maps version, it is possible to get the routes deleted or renamed by synchronising your favourites to maps.nokia.com, renaming or deleting the routes there and synchronising back to your device.

The deletion and renaming of the collections and routes is supported with Maps v3.06 and later.

Most of Nokia devices have dedicated volume keys on the side of the device to allow you to change the earpiece volume during a call or sound playing. For the exact location of the volume keys on your specific device, please look at your device user guide "Keys and parts" section.

If your device does not have these keys, you can use the scroll keys, for example, scrolling to the left (or down) decreases the volume and scrolling to the right (or up) increases the volume. When you adjust the volume, a volume bar appears on the display indicating the volume level.

Note: The volume keys only control the speaking and hearing volume during a call, not the ringing volume. The same instructions apply for adjusting the volume when using the loudspeaker or a headset on your device.

The touch screen volume control has been removed from Belle Refresh Music Player to align the behaviour with other use cases. In Belle Refresh, the keys on the side of the phone should be used for the volume control.

Nokia Call Connect for Cisco can be downloaded from Nokia Store for compatible Nokia devices.

Nokia Call Connect for Cisco is designed for businesses that already have, or plan to install, Cisco Unified Communications Manager or Cisco Unified Communications Manager Express infrastructure. It integrates Nokia Eseries devices with the fixed corporate telephony infrastructure of Cisco, using both the cellular network and WLAN with VoIP technologies.

Key features

• Same number calling lets employees use a single number for both desktop and mobile device, and simplifies customer contact
• Routes internal calls and calls abroad over the WLAN to help control call costs
• Mobile access to desk phone calling features, such as abbreviated extension dialling, call transfer, hold, conference calling, and call park
• Dual-mode usage (Cellular and VoIP calls)
• Automated handover of calls between WLAN and cellular network
• Device automatically detects when you’re in the office
• Automatic registration to WLAN and Cisco Unified Communications Manager
• Mobile-to-desk phone roaming with easy call transfer between the two
• Access to corporate directory to find names and contacts
• Access hundreds of Cisco XML applications with your mobile device

Supported devices include Nokia E5, Nokia E52, Nokia E55, Nokia E63, Nokia E66, Nokia E71, Nokia E72, Nokia E75, Nokia N8, Nokia E7, Nokia C6-01, Nokia C7, Nokia E6, Nokia 600, Nokia 700 and Nokia 701. Support is available also for Nokia E90 Communicator, Nokia E51, Nokia E60, Nokia E61, Nokia E61i, Nokia E63, Nokia E65, Nokia E66, Nokia E70 and Nokia E71

Download software

• Cisco option package (COP) file for CUCM 4.x, 5.x and 6.0 for Nokia Call Connect for Cisco clients (.zip, 8 kB)
  • The file should be imported to Cisco Unified Communications Manager server 4.x, 5.x and 6.0 to add the Nokia Eseries devices in the device list of Communications Manager if the correct device type isn't yet included there.
• Cisco option package (COP) file for CUCM 6.1 and 7.0 for Nokia Call Connect for Cisco clients (.zip, 8 kB)
  • The file should be imported to Cisco Unified Communications Manager server 6.1 and 7.0 to add the Nokia Eseries devices in the device list of Communications Manager if the correct device type isn't yet included there.
• Cisco option package (COP) file for CUCM 7.1.x for Nokia Call Connect for Cisco clients (.zip, 8 kB)
  • The file should be imported to Cisco Unified Communications Manager server 7.1.x to add the Nokia Eseries devices in the device list of Communications Manager if the correct device type isn't yet included there.
• Cisco option package (COP) file for CUCM 8.0 and 8.5 for Nokia Call Connect for Cisco clients (.zip, 11 kB)
  • The file should be imported to Cisco Unified Communications Manager server 8.x to add the Nokia Eseries devices in the device list of Communications Manager if the correct device type isn't yet included there.
• Nokia Call Connect Cisco client 1.1 terminal type installer for Cisco CM 4 (.zip, 36 kB)
  • An installer software is provided for setting a correct terminal type in Cisco Unified Communications Manager (CUCM) 4 for the Nokia Call Connect for Cisco v1.1 clients. The installer is needed if the CUCM configuration contains settings for the previous Call Connect client version 1.0.

Documentation 
  

• Nokia Call Connect 2.2 for Cisco Release Note (PDF, 110 kB)
• Nokia Call Connect 2.1 for Cisco Data Sheet (PDF, 494 kB)
• Nokia Call Connect 2.1 for Cisco Quick Start Guide (PDF, 58 kB)
• Nokia Call Connect 2.1 for Cisco User's Guide (PDF, 251 kB)
• Nokia Call Connect for Cisco Release Notes Version 1.1.3 (PDF, 276 kB)
• Nokia Call Connect v1.1 for Cisco User's Guide (PDF, 609 kB)
• Nokia Call Connect v1.1 for Cisco Quick Start Guide (PDF, 72 kB)
• White Paper: Deploying Nokia Call Connect with auto-handoff (PDF, 2.89 MB)
• Nokia Eseries Deployment Guide v1.1.1 (PDF, 4,42 MB)
  

More information and documentation is available at Cisco software for Nokia