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If you have Nokia Suite installed on your computer, do the following:

1. Start Nokia Suite.
2. Select Tools > Add new device.
3. Follow the on-screen instructions.

For more detailed information about installing or using Nokia Suite, visit the support section of your local Nokia website.

Nokia PC Suite is being replaced by Nokia Suite(earlier known as Nokia Ovi Suite), which is the newer and more user-friendly application for Windows.

Nokia is not developing PC Suite anymore.

With Nokia Suite, you can connect your computer and your phone. Keeping important information up to date on your phone and on your computer is simple, and you can  transfer music, and download free street maps to your phone with ease. Nokia PC Suite and Nokia Suite can be installed on the same computer, but you should not use them simultaneously. Note that the latest Nokia phones are supported only by Nokia Suite.

It’s easy – just use your phone’s software update application or Nokia Suite to download the update. The whole process should take less than ten minutes, depending on the speed of your connection. You can use:

• a Wi-Fi network that your phone is connected to

• your phone’s cellular data connection

• your PC’s internet connection, using Nokia Suite

If you use your phone’s cellular data connection to update the software, you may have to pay data charges. It’s usually faster and cheaper to use a Wi-Fi network or your PC’s internet connection.

Update via your phone:

For most devices, select Menu > Settings > Phone > Phone updates or  Menu > Applications > (Tools >) SW Update. If you don't find the software update application from these menu locations, check the correct one from the user guide.

Update via PC:

Connect your phone to the PC via an USB cable, and start Nokia Suite. Select Tools > Software updates and follow the on screen prompts.

Just like a computer, your Nokia phone uses software to run. By making sure you always have the latest version of this software, you get:

• performance improvements to things like battery life and applications
• new and improved functions
• the latest versions of Nokia applications and services
• bug fixes

Therefore it's recommended to regularly let your device check for updates by activating the so called "software update auto check" as below:

1. Start the software update application on your phone. For most devices, you will find this application under Menu > Settings > Phone > Phone updates or  Menu > Applications > (Tools >) SW Update. If you don't find the software update application from these menu locations, check the correct location from the user guide.
2. Select Options > Settings > Auto-Check for updates. With  that in place, your phone will automatically check in specified intervals if there's a new software available and prompt you to start the update. 

The Contacts Transfer app uses the Bluetooth Phone Book Access Profile (PBAP), so the contacts are transferred if your old phone supports the PBAP protocol.

Phones that support PBAP include most of Nokia Symbian and Series 40, iPhone, Android, and Blackberry phones.

Some contact data, such as addresses, mail addresses, or images, may not be transferred, depending on your old phone.

If your contacts are written in a language that is not supported by your new phone, the contact information may not be displayed correctly.

Use the Zune PC app to download the update.

To download and install Zune, or to learn more about Zune, go to www.zune.net. You may need to restart your computer, and you may need to install additional software.

Depending on what you need to install, this may take a while.

Before starting the update, make sure your phone has enough battery power.

1. Use the compatible data cable to connect your phone to your computer, and open Zune.
2. Wait while Zune checks for available updates, and follow the instructions displayed on your computer.

You can transfer your contacts, calendar entries, to-dos, pictures, videos, music and office documents to your new phone. Some content, such as text and multimedia messages, or DRM protected music, you can back up on your computer, and some data you cannot transfer to your new phone.

These instructions may not apply to all phone models and manufacturers.

Contacts
You can transfer your contacts from your old phone easily using the Contacts Transfer app on your new phone.

If you have previously had a micro-SIM card, you can also copy your contacts from your micro-SIM card to your new phone.

For more information, see the user guide of your phone.

Calendar
If your contacts and calendar are stored online as part of an online service, such as Google Account, Microsoft Exchange, set up that account on your phone and your contacts and calendar entries are imported automatically.

For more information, see the FAQ on how to transfer your contacts, calendar entries, and to-dos to your new phone.

Media files
The media files are transferred with Zune, a free PC app. To download and install the latest version on your PC, or to learn more about Zune, go to www.zune.net.

If you're using an Apple Mac, download Windows Phone 7 Connector for Mac from Mac App Store.

For more information, see FAQs on how to transfer your music, pictures, and videos to your new phone.

Office documents
Office documents can be transferred using Windows Live SkyDrive cloud storage. You need a Windows Live account.

If you don’t already have a Windows Live account, you can create one at www.live.com, or using your phone. For more information, see the user guide of your phone.

Other content on your old phone
You can use the appropriate sync software to store your text and multimedia messages, notes, browser bookmarks, and DRM protected music and videos and their licenses on your computer.

You cannot transfer settings from your old phone to your new phone. For more information about configuring the settings in your new phone, see the user guide of your phone.

If you forget or lose the lock or security code, try first the default lock code 12345. If it is not accepted, contact the nearest Nokia Care point to unlock your device. To find nearest location to you, go to your local Nokia website, and navigate to Support > Troubleshooting (or Repair & Recycle).

PIN (Personal Identification Number) codes:

• PIN code protects your SIM card against unauthorized use. It is asked when you insert the SIM card and boot up the device for the first time. It is 4 to 8 digits long and usually supplied with your SIM card. However, it is recommended to change the original PIN code to your own, the instruction on how to change the PIN code is provided in the user guide or Nokia Web site. 
• UPIN code is usually supplied with the USIM card. The USIM card is an enhanced version of the SIM card and is supported by UMTS mobile phones.
• PIN2 code is also 4 to 8 digits long and is supplied with some SIM cards, and is required to access certain services.
• If you enter any of the above PIN codes incorrectly three consecutive times, you need corresponding PUK codes to unlock them. Read more about PUK codes below.

PUK (Personal Unblocking Key) codes:

• PUK code is 8 digits long and is required to change a blocked PIN code.
• UPUK code is required to change a blocked UPIN code.
• PUK2 code is required to change a blocked PIN2 code.
• The PUK codes are also provided by your network operator.

Lock code / Security code / Password:

• These codes protect your phone from unauthorised use.
• The default lock code or security code supplied with the phone is 12345. The password is used with Nokia with Windows Phone devices, and there is no default for it. It is recommended to specify the code of your own. The instruction on how to change the code is provided in the user guide or Nokia Web site.
• Keep the new code in a safe place separate from your phone.
• If you get error notifications after entering the code too many times incorrectly, reboot the phone and wait for 15 minutes, then try again. If the problem persists, contact your local Nokia Care Point.

 Restriction code / Restriction password:

• The restriction code or restriction password may be required when using some network services, such as call restriction service. Note that not all network operators support such service.
• If your device display "Enter restriction code" when you insert a new SIM card, it means that your device has been locked to use a certain operator's network and it does not accept SIM cards from other operators.
• Contact your network operator for assistance.

Other PIN codes:

The module PIN is required to access the information in the security module of your SIM card.
The signing PIN may be required for the digital signature. 
 
Important! If you do not know or forget any of these codes, always contact your network operator.

These simple steps can help in a majority of cases.

Restart your phone

For phones with removable battery:
1. Switch your phone off
2. Remove the battery.
3. After a few seconds, put the battery in and switch your phone on.

For phones with non-removable battery:
1. Press and hold the power button until the phone vibrates and switches off.
2. Switch your phone on again.

Reset the settings

Restore the original factory settings as instructed in your phone's user guide.

Update the software

Make sure your phone is running the latest software. For downloads and assistance, go to your local Nokia website's support page.