Troubleshooting for Nokia Asha 303

Most of Nokia devices have dedicated volume keys on the side of the device to allow you to change the earpiece volume during a call or sound playing. For the exact location of the volume keys on your specific device, please look at your device user guide "Keys and parts" section.

If your device does not have these keys, you can use the scroll keys, for example, scrolling to the left (or down) decreases the volume and scrolling to the right (or up) increases the volume. When you adjust the volume, a volume bar appears on the display indicating the volume level.

Note: The volume keys only control the speaking and hearing volume during a call, not the ringing volume. The same instructions apply for adjusting the volume when using the loudspeaker or a headset on your device.

The calling phone number may not match with a contact name and the name is not shown in the following situations when an incoming call or SMS arrives:

• The contact is defined twice in the Contacts application (e.g. if both Phone memory and SIM memory contacts have been selected to be displayed in Contacts settings and the same contact is found in both of them).
• The same phone number is defined for two or more contacts.
• The phone number in Contacts application is in different format than the number received in the incoming call. The phone number may have been stored in local format while the incoming call number is in international format (including country prefix), or vice versa. The number may not be properly matched with a contact name in this situation, depending on the device variant and the length of the calling number. In order to verify the correct format of the contact phone number (local or international), check the number which is shown when the call is received and edit the contact details accordingly.

If the problem persists, make sure your Nokia device is running the latest software. For downloads and assistance, go to your local Nokia website.

The online search returns the latest search results that match your search query. If the number of new places collected is not too big, you may see results that were displayed offline earlier in the online search results as well.

The feature related to displaying the name of the caller on your device is based on the most approximate match with the phone numbers saved in the device contacts folder. As this is an approximation it may result in a name being incorrectly displayed for a phone number having a substantially similar series of numbers. 

To install the Mail for Exchange for client in your Nokia phone, do the following:

1. Go to the Store app on your phone.
2. Search for Mail for Exchange.
3. Download the Mail for Exchange installation file from Nokia Store.
4. Follow the displayed instructions.

When the installation has completed, you can find Mail for Exchange in your phone by selecting Menu > Apps > MyApps or Apps and games, depending on the phone.

Note: Mail for Exchange app is available via a preload application Launcher for Nokia 301 and Nokia 301 Dual SIM phones.

For detailed instructions on downloading and setting up Mail for Exchange on your Nokia Asha 302 device please also see the following video:

Set up Mail for Exchange

You can use your mobile device to connect a computer to the Internet. To do this, you need to have your mobile device connected to the computer via a USB cable or via Bluetooth.

To create an internet connection for the first time, do the following:

• You can find the latest available Nokia Suite from your local support site
• In the Nokia Suite Home view, click Tools > Options > Connect to Internet
• Depending on the device model you are using, the internet connection is created as follows:

The connection is created automatically or you need to select the operator to be used when creating an internet connection. From the list that shows the operators in your country, select your home operator (in other words the operator to whose network you have subscribed to). Then click OK.

Once you are connected to the internet, you can see detailed information about the connection in the left-hand area of Home. The following information is displayed:

• Operator or access point in use.
• Duration of the current internet connection.
• Amount of data transferred during the current internet connection

Note:If you have a Nokia Suite view other than Home open, the device area indicates that you are connected to the internet.

Steps to connect your device and computer:
Connect your device to the computer by using a USB cable or Bluetooth wireless connection.If you are connecting via Bluetooth, Bluetooth modem drivers may need to be installed on your computer.

 Note: USB connection is much preferred  as USB is much stable.

Support software may also need to be installed on your mobile device. The support software is needed for keeping messages, contacts and bookmarks up to date on your device and computer. Accept the installation on your mobile device if the device asks for confirmation. The installation of Bluetooth modem drivers and support software depends on the device model you are using. If you cancel the installation or if the installation fails, it is later restarted automatically.

Predictive text input (or T9 dictionary) allows you to write messages quickly using your keypad and the built-in dictionary. It is much faster than the standard mode method, because for each word, you only press the corresponding keys on your keypad once. If the displayed word is not correct, press the asterisk (*) key to see other matches.

You can turn the predictive text input on and off by quickly pressing # twice (or in some phones three consecutive times) when in an editor writing the text.

No, Nokia Maps for S40 does not currently support 3D view or 3D landmarks.

You can use the following features of Nokia Maps for S40 phones in offline mode:

If you want to share your location on the map screen, or any place that you want to let your friends know about, click Options > Send this place. This puts a link to the map screen and the address of the place into an SMS format. You can then add your own text to it and send it to a friend.