This error is sometimes caused by a corrupted MDataStore.db3 file used by Nokia Music Player. This file will need to be deleted with Nokia Music Player closed. Then open the player and the datastore file will be rewritten by the application:
Close Nokia Music Player and delete the MDataStore.db3 file:
*The MDataStore.db3 file is also used by Nokia Suite to store user data, such as: SMS, calendar entries and contact information. Therefore, users of Nokia Suite are advised to backup any user data before removing the .db3 file.
- Vista and 7 C:\Users\<user>\AppData\Local\Nokia\Nokia Data Store\DataBase\MDataStore.db3
- XP C:\Documents and Settings\<user>\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3
Both of these locations are in hidden folders. So, to view them users will need to:
Open Windows Explorer > Tools > Folder Options > View > Show Hidden Files and Folders
Once Nokia Music Player is opened again the MDataStore.db3 file will be rewritten to this folder.
The previous actions usually solve your problem. If it does not help, insert your SIM card in another device and retry. If it is working in another device, contact your network operator for Internet and MMS settings reconfiguration or you may need reset the phone to factory settings (Settings > about > reset your phone).
If you cannot connect the headset to the compatible phone, proceed as follows:
If your memory card or mass memory is not working properly, check the following:
If the memory card or mass memory is not working properly, try backing up any data from your device's memory card or mass memory to your PC, then format the memory card or mass memory by using your Nokia device. Depending on your device, the memory card can usually be formatted in one of the following applications (select the application, open the desired memory device and in the available options select the command to format the memory card or mass memory):
Refer to your device's user guide for more information on how to format the memory card or mass memory.
If you get an error message during the formatting process or an error message after formatting stating that your device cannot read the memory card volume or mass memory, take the memory card or Nokia device (in case you have internal mass memory in your device) to your nearest Nokia care point.
Warning: Formatting your memory card or mass memory will permanently erase all data stored on the memory card or mass memory. Please back up all data stored on your memory card or mass memory before formatting.
Important: The memory card or mass memory inside your Nokia device should ONLY be formatted using your Nokia device. Do not attempt to format your memory card on another device such as a PC, otherwise your memory card may not work properly.