You can format your device by typing *#7370# in standby mode. Before the device is reset, you may need to provide the lock code. The default lock code is 12345.
- Formatting the device will permanently erase all user data and settings as well as add-on applications and operator specific settings.
- If you have made a backup of the device data, the data can be restored from the backup after formatting but some add-on applications can have restrictions that they are not restored from the backup.
- If you use formatting to repair faulty behaviour of the device, restoring the backed-up data files may restore the unwanted behaviour as well. In that case, a partial restore may resolve the situation.
- The contents of the SIM card and memory card (MMC) are not erased during formatting. Note, however, that in some device models (e.g. Nokia N8-00, E7-00, E6-00, C7-00 and X7-00) the internal mass memory E: will be formatted in this situation. It is therefore important that you back up all your data from the E: mass memory before resetting the device. Use Nokia Suite to back up the contents to your PC.
How helpful was this to you?
Thank you for rating
Thank you for your feedback