Troubleshooting for Nokia Maps 3.09

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How do I install Maps 3.09 on my phone? - Nokia FAQ

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Maps 3.09 is available for compatible devices as part of the Nokia Maps Suite 2.0 bundle. Installing Nokia Maps Suite 2.0 will install the following applications in your phone:

  • Nokia Maps 3.09
  • Drive
  • Places widget
  • Public Transport v2
  • Weather (not available in China)
  • Guides
  • Check in (only available in China)
  • Map Loader

You can install Nokia Maps Suite on your phone through one of the channels below:

  • SW Update menu on your phone
  • Nokia Suite (select Software updates > Applications available)
  • Nokia Store (search for Nokia Maps Suite 2.0)

When installing via SW Update menu or from Nokia Store, it is recommended to use a Wi-Fi connection or a cellular connection with data plan because a large amount of data will be transferred during the installation. Note that the installation may take a while to complete.

After the installation you can launch the applications from the phone menu. You can add the application widgets also on the home screen (Map Apps, Places nearby).

Nokia Maps Suite 2.0 and Maps 3.09 require that Nokia Belle phone software is installed in the phone.


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How can I start Drive navigation in Maps 3.08 (and later)? - Nokia FAQ

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There is an icon for the Drive application available on your phone's home screen.

You can also start drive navigation from Maps:
1. Search for the destination.
2. Select the place on the map and its information area at the top of the screen.
3. Select Navigate, and Drive here.


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Can Nokia Maps on my Symbian phone be used in offline mode to avoid data costs? - Nokia FAQ

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Maps can be used offline to avoid data charges, however the following will not be available in Offline Mode:

  • View Satellite maps
  • View Terrain maps
  • Search the latest address/POI database
  • Real-time Traffic and Safety updates
  • Share your status, photos and location to your Facebook profile (Maps 3.03 and later)
  • Get Weather forecasts
  • See local event info from WCities (Maps 3.03 and later)
  • Access Lonely Planet city guides (Maps 3.03 and later)
  • Access the Michelin restaurant guide (Maps 3.03 and later)
  • Synchronize your locations with Nokia Maps on the internet

You can switch between Online and Offline mode by going to the Maps Settings and:

  1. Select Internet or General
  2. Select Connection or Go Online at Start-up 

Please Note: Switching between Online and Offline mode in Maps will not prevent data charges through the user of Positioning settings such as AGPS and WiFi/Network positioning. These will need to be turned off in the Positioning Settings on your phone. Please see your phone manual for more information.


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How do I install Maps voice guidance files to my device? - Nokia FAQ

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You need to install the voice guidance pack to your device and select the desired voice pack in Maps before you can hear the navigation voice instructions. The voice guidance packs can be installed either via Nokia Suite or by downloading the voice packs directly to your device.

The voice packs with street names (voice packs with computer voices) can be used with both drive and walk navigation, the other voice packs are available only with drive navigation.

Installation via Nokia Suite:

  1. Plug in your device to PC running Nokia Suite (select Nokia/Ovi Suite or PC Suite mode as connection mode).
  2. Go to Maps menu in Nokia Suite (View > Go to > Maps).
  3. In the leftmost column select Voice guidance languages.
  4. Select the desired language and click Download to start installing the voice guidance pack.
  5. Go to Maps and select:
    • In Maps 3.06: Settings > Navigation > Drive guidance or Walk guidance.
    • In Maps 3.08 and later: Settings > Drive > Voice guidance or Settings > Maps & Walk > Voice guidance.
  6. From the list of voice packs, select the voice guidance pack that was installed via Nokia Suite (the installed packs are indicated by a phone icon in front of the voice pack).

Installation directly to the device:

  1. In Maps, select:
    • In Maps 3.06: Settings > Navigation > Drive guidance or Walk guidance.
    • In Maps 3.08 and later: Settings > Drive > Voice guidance or Settings > Maps & Walk > Voice guidance.
  2. Select the desired voice guidance pack from the list of available languages.
  3. Select Yes when prompted to download the guidance file.
  4. Check that the correct voice guidance is selected in Drive guidance and Walk guidance fields

Note that when downloading the voice guidance files directly to your device, large amounts of data may be downloaded to your mobile device, resulting in data transfer costs.

 


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How do I know if there is an update available for the map data in Nokia Maps 3.x? - Nokia FAQ

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You can check if your device has the latest compatible Map data simply by connecting your device to a PC running Nokia Suite and selecting View > Go To > Maps.

If you are using Mac, download Map Loader for Mac and then check if there's an available update for Map data (applies only for Maps 3.04 and older, version 3.06 and later not supporting Map Loader for Mac).

With Maps 3.06 and later you can check the availability of map data updates and do the update over Wi-Fi (WLAN) connection by selecting:

  • Maps 3.06: Update > Check for updates.
  • Maps 3.08 and later: Map Loader > Check for updates.

 


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How to delete or rename a collection or route in Maps? - Nokia FAQ

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In the Symbian^3 devices (e.g. Nokia N8-00, C6-01, C7-00) you can delete and rename a collection or route in the Favourites folder of Maps by long pressing the collection or route and selecting Delete or Rename.

In S60 5.0 devices with QWERTY keyboard (e.g. Nokia N97 mini) you can delete a collection or route by selecting it and pressing the backspace key on the keyboard.

If the deletion or renaming is not supported in your device or Maps version, it is possible to get the routes deleted or renamed by synchronising your favourites to maps.nokia.com, renaming or deleting the routes there and synchronising back to your device.

The deletion and renaming of the collections and routes is supported with Maps v3.06 and later.


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Can I uninstall Nokia Maps Suite? - Nokia FAQ

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Nokia Maps Suite 2.0 and its components (e.g. Maps 3.09) cannot be uninstalled. You can, however, revert to the original Maps version by reinstalling the Nokia Belle software to your phone via Nokia Suite. Connect your phone via USB to PC and select Software updates > reinstall in Nokia Suite to reinstall Nokia Belle.

If you later on want to install Nokia Maps Suite again, you can find the application at Nokia Store.

 

 


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How can I drive to coordinates in my Symbian device? - Nokia FAQ

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You can search for the coordinates by typing them into the search field.
To navigate to the found location:
1. Select the place on the map, and select the information area on top of the screen.
2. On the details page,  and select Navigate - Drive to here.


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What is Nokia Maps Suite? - Nokia FAQ

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Nokia Maps Suite is a bundle of location based applications. Nokia Maps Suite 2.0 installs the following applications in your phone:

  • Nokia Maps 3.09
  • Drive
  • Places widget
  • Public Transport v2
  • Weather (Not available in China)
  • Guides
  • Check in (Only available in China. In other regions Check in from Maps 3.08 can still be used if updating from Maps 3.08)
  • Map Loader

Nokia Maps Suite can be installed via the SW Update menu in your phone, via Nokia Suite or from Nokia Store.

 


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What is the "wrapper" folder that was created in the mass memory when installing Nokia Maps Suite? - Nokia FAQ

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The folder "wrapper" is created in the mass memory by Nokia Maps Suite installer. The folder may contain e.g. the following installation files:

  • SoLo_Collector.sisx
  • SoLo_Collector_China.sisx
  • homescreenwidget_china.sisx

The folder and the files can be safely deleted after the Nokia Maps Suite has been installed.

 

 


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