Troubleshooting for Nokia PC Suite

Your device has more than one mode for using the cable connection. Examples of different modes are: Media transfer, Mass storage, Nokia Suite, PC Suite, Media player, Image Transfer, Image Print, Data transfer, and Default mode. The available options in USB or data cable mode settings vary according to device model. Usually by default user should be prompted to select a mode when attaching the USB cable. If no prompt is given, you can check the mode in use from phone settings. Refer to the user guide and/or online resources of your device for detailed instructions.

To establish a connection between your device and the PC running PC Suite, do the following:

1. On your device, navigate to MENU > SETTINGS > CONNECTIVITY > USB or data cable settings. Please refer to the user guide of your device for the exact location of this folder.
2. Select the cable connection mode in one of the following ways:

•  Select "Nokia Suite", "PC Suite","Nokia mode", or "Default mode" as the default cable connection mode.
•  Alternatively, set your device to "Ask on connection". This way, the device asks for the desired connection mode every time you connect the cable.

1. Connect the device to the PC using your cable.