Troubleshooting for Nokia products

The blinking closed envelope icon indicates the SIM card message memory is full.

Select Menu > Messaging > Options > (View folders > Options) > SIM messages and delete one or more SMS messages.

Note 1: Class 2 messages (for example, service messages from operators) are stored in the SIM card message memory. Once the SIM card message memory is full, Class 2 messages can't be received. 

Note 2: You have used a Nokia S40 product before. In S40 products the SIM card message memory is filled before the device message memory. If you insert a SIM card with full message memory to another device, a blinking message icon appears on the display of your Nokia device.

Note 3: Other reason could be that there is not enough free memory available on the device to store the new message. To release a space go to Messaging > Inbox and remove unnecessary messages

Nokia PC Suite does not handle ordered ringing tones, pictures, games, and so on, because of copyright reasons.

This is happening because the "My name" setting configured within the user's Nokia Messaging account does not match the name that's configured in the user's Hotmail web account.

Problem Solution

1. On a computer, open up a web browser and go to: http://email.nokia.com.
2. Enter in the User name and password.
3. Select Login.
4. Select Remove next to the user's Hotmail account.
5. Select Remove.
6. Select Add another.
7. Enter in the user's Hotmail email address and password, but leave the "My name" field blank.
8. Select Next.
9. Select OK.

All outgoing emails sent from this user's Hotmail client via Nokia Messaging will now utilize the from/display name that's configured in the user's Hotmail web account.

Note: You may have issues using Chrome when accessing to the Nokia Messaging web site. We recommend using another browser instead.

The number indicates the active phone line. This indicator is shown only if the SIM card supports two subscriber numbers, that is, two phone lines.

Press and hold # to select Line 1 or Line 2 for making calls and sending text messages, you see a prompt Change the phone line if you have subscribed to this service. When the first line is selected, indicator 1 is shown in the standby mode.

When you remove the SIM card, the number indicator disappears from the display.

If the battery is completely discharged, it may take a longer time before the charging indicator appears on the display or before any calls can be made. This is because your device is intended for use with a battery of a large capacity.

Your device has more than one mode for using the cable connection. Examples of different modes are: Media transfer, Mass storage, Nokia Suite, PC Suite, Media player, Image Transfer, Image Print, Data transfer, and Default mode. The available options in USB or data cable mode settings vary according to device model. Usually by default user should be prompted to select a mode when attaching the USB cable. If no prompt is given, you can check the mode in use from phone settings. Refer to the user guide and/or online resources of your device for detailed instructions.

To establish a connection between your device and the PC running PC Suite, do the following:

1. On your device, navigate to MENU > SETTINGS > CONNECTIVITY > USB or data cable settings. Please refer to the user guide of your device for the exact location of this folder.
2. Select the cable connection mode in one of the following ways:

•  Select "Nokia Suite", "PC Suite","Nokia mode", or "Default mode" as the default cable connection mode.
•  Alternatively, set your device to "Ask on connection". This way, the device asks for the desired connection mode every time you connect the cable.

1. Connect the device to the PC using your cable.

You may have predictive text input (also known as T9 dictionary) on in your phone. Predictive text input helps you to type the messages more quickly than using traditional text input. When using the predictive text input, press each key once for a single letter.

To switch off the predictive text input, select Menu > Messages > Create message, then in the message editor select Options > Prediction > Off.

To switch on or off the predictive text input, you can also press and hold #, then select Prediction off.

Select Menu > Settings > Enhancements (or Accessories) > Charger > Lights > Automatic.

No, it's not supported.