Troubleshooting for Nokia Asha 303

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Can I block a contact on the Chat application? - Nokia FAQ

Yes, If you no longer want to send or receive chat messages from someone, you can block that contact. Blocked contacts no longer receive your presence information and they see you as unavailable or offline at all times. Not all communities allow you to block contacts. Depending on your Nokia device perform the following:
 
In the chat contacts list:

  1.  Select and hold the name of the contact you want to block.
  2.  Select Block Contact.
  3.  Select Yes to confirm.

In the Conversation view:

  1.  Select Options > Contact Options > Block Contact.
  2.  Select Yes to confirm.

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