Troubleshooting for Nokia 700

Search all troubleshooting topics here:
Change product
Top troubleshooting topics

What should I do when the Nokia Belle FP2 (or Refresh) update using FOTA fail? I have the UMU MS full application installed on my Nokia Belle device. - Nokia FAQ

Average Rating

You should uninstall the UMU MS full application from the Nokia Belle device before upgrading to Nokia Belle Refresh or Nokia Belle FP2.

If you have upgraded via Nokia Suite, the UMU MS full application will reset phone when you launch it. We recommend uninstalling the application.

The UMU MS full application has been removed from Nokia Store. The problem in the application is under the investigation of a third party. The application should not be reinstalled until issues have been fixed by the third party.

In case you have downloaded and paid the UMU MS full application from Nokia Store, contact Nokia Care to receive a refund.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How long does the battery last on my Nokia 700 device? - Nokia FAQ

Average Rating

The talk time is up to 7.3 hours (GSM) or up to 4.7 hours (WCDMA), standby time is up to 465 hours (GSM) or 450 hours (WCDMA), video playback time is up to 6.9 hours, and music playback time is up to 47 hours.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How can I check the WLAN MAC address of my Nokia Symbian phone? - Nokia FAQ

Average Rating

To check the unique Wireless Local Area Network (WLAN) Media Access Control (MAC) address that identifies your Nokia phone, enter *#62209526# in the idle mode (or with touch screen phones after opening the dialler).


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

For how long should I charge my battery on the first charge? - Nokia FAQ

Average Rating

You can unplug the charger when the battery indicator shows that the battery is full. For the first and consecutive charges, charging the battery can take up to 2 hours. It is not recommended to keep the charger connected longer. The first charge is not different from the other charges.

Note: When charging through a USB port, the charging might take longer than 2 hours.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How can I disable the touch screen vibration on my device? - Nokia FAQ

Average Rating

Select Menu > Settings > Profiles > and a profile, for example General. Then select Personalise > Touch screen vibration > Off.

To enable the touch screen vibration, select Level 1, Level 2, or Level 3.

How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

My Nokia phone's screen is made from Gorilla Glass. What does that mean? - Nokia FAQ

Average Rating

Corning® Gorilla® Glass is known for better durability, which is preventing the scratches from further propagating in comparison to a normal glass.

While stronger than normal, is still made of glass, and improper use can result in scratches and breakages. If the screen is still not looking normal, please see the repair options at your local Nokia support pages. Please note that liquid and physical damage are not covered by the warranty.

Nokia products with Corning® Gorilla® Glass are listed here .


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How do I use my Symbian^3 device as a modem to connect my PC to internet? - Nokia FAQ

Average Rating

You can use your Symbian^3 device (e.g. Nokia N8-00) as a modem to connect your PC or laptop to internet in the following way:

  1. Install Nokia Suite in your PC or laptop.
  2. Check that you have a SIM card inserted in your phone and that the phone is not in offline mode.
  3. Connect your phone via USB cable or Bluetooth connection to your PC or laptop (USB connection preferred because it provides a faster and more reliable connection). When connecting via USB, check that the phone is using Nokia Ovi Suite mode (check the default mode in Menu > Settings > Connectivity > USB).
  4. Accept any installation requests which you may receive in your phone.
  5. In Nokia Suite, select Tools > Connect to internet.

The internet connection is now established via your phone. To disconnect, select Tools > Disconnect in Nokia Suite.

If the connection doesn't succeed, check the connection settings in Nokia Suite menu Tools > Options > Connect to internet. Select your network operator from the list or, if not found, use the manual settings and define the access point name to be used in your operator network. You can also define the user name and password if these are required by your operator.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How do I reset my Symbian^3 device? - Nokia FAQ

Average Rating

There are two different reset commands available to restore the factory settings in Nokia Symbian^3 devices (e.g. Nokia N8-00, E7-00, C7-00, Astound, C6-01, 700). The commands can be found in Menu > Settings > Phone > Phone management > Factory settings:

1) Restore

  • This command restores the original (i.e. factory) settings and does not affect documents or files stored on the device.
  • Email settings need to be recreated after the reset.
  • This command is the same as the command *#7780# typed on the keypad.

2) Delete data and restore

  • This command restores the original (factory) settings and deletes all content from mass memory (E:), also the pre-loaded content including e.g. widgets. The command deletes also all user content from the phone memory (C:).
  • All the settings need to be recreated after the reset and the applications reinstalled.
  • This command is the same as the command *#7370# typed on the keypad.
  • Note that all the user files on E: mass memory and C: phone memory will be deleted, e.g. the photos and videos. It is therefore important to copy the user data before resetting the device. Use Ovi Suite to take a full backup of the device contents.
  • Don't use this command unless necessarily needed because some of the pre-installed applications (e.g. Web TV widgets) may get deleted and need to be reinstalled via Ovi Store or from Menu > Applications > SW Update.

When resetting the device, you may be prompted to give a lock code. If the lock code has not been changed, the default code is 12345.

Before resetting, end all active calls and connections. If necessary, select the offline profile and check that there are no WLAN connections active.

 


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

How do I set up email on my Nokia Symbian ^3 device? - Nokia FAQ

Average Rating

You can set up email either using the New mailbox wizard on the home screen or by selecting MenuMail > New mailbox.

  1. Select Email provider from the list (for example Gmail).
  2. Enter your email address and password, select OK.
  3. The mailbox is created.

The following email service types can be set up:

  • Exchange ActiveSync (for corporate email)
  • Hotmail or Gmail using ActiveSync
  • Direct POP/IMAP connection to email server 

All the mailboxes can be accessed in a single location in Menu > Mail or via Inbox on the home screen widgets.

If your email service is not found in the list, select Other and enter you email address and additional info if requested. You can change settings later by by selecting MenuMail > Settings > (mailbox name). The incoming and outgoing mail server settings can in this case be found in Mailbox settings > Advanced mailbox settings.

Note: You can set up an email mailbox also by using a Wireless connection. If you are setting up yours first mailbox (other than Exchange ActiveSync), you need to have the SIM card inserted into the device. Otherwise the Exchange ActiveSync is the only available selection.


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback

Is the IBM Lotus Notes Traveler supported on my Nokia Symbian ^3 device? - Nokia FAQ

Average Rating

IBM has released IBM Lotus Notes Traveler 8.5.3.1 delivering support for Nokia Symbian^3 devices (including Nokia E7-00). The new version not only supports our latest devices with Symbian Anna and Nokia Belle, but also delivers a few new important features like direct HTML viewing and support for enforced encryption policy.

Before you download and install Lotus Notes Traveler client, install Calendar update via SW Update or Nokia Suite.

IBM Lotus Notes Traveler can be download either via IBM Lotus Notes server or Nokia Store. To search on Nokia Store, use keyword IBM Lotus Notes Traveler.

The distribution is through IBM with the following steps:

  1. Upgrade the IBM Lotus Notes Traveler 8.5.3 server release.
  2. Within the server installation package there is also the new client for Symbian Anna and Nokia Belle.
  3. The client can be downloaded to Nokia Symbian^3 devices from the enterprise server.

To check if the Calendar update has been installed on your device go to Menu > Settings > Installations Already installed > OptionsView log and check an application named the organizersrc (10.03(7)).

See more details for Lotus Notes Traveler in the following IBM web site:

http://www-01.ibm.com/software/lotus/products/notes/whatsnewinnotestraveler.html .


How helpful was this to you?
Thank you for rating
Thank you for rating
Thank you for your feedback