Your Nokia device requests PIN (Personal Identification Number) and PUK (Personal Unblocking Key) codes to protect your SIM card and device against unauthorized use. Note that all PIN and PUK codes are provided by your network operator. Nokia is not able to provide you PIN or PUK codes.
Please note the following:
If you have forgotten or simply do not know the codes, you must contact your Network Operator for assistance. However, if you have already contacted but the code does not work, you should consider getting a new SIM card from your Network Operator.
These kind of messages are displayed in the following situations:
If none of the situations above apply and you continue to receive this error message, your SIM card may be damaged. Please contact your mobile operator or service provider. Or alternately, contact your local Nokia Care Point for inspection.