Troubleshooting for Nokia Lumia 800

This FAQ applies to Nokia Lumia phones with Windows Phone 7.

You can use the Zune PC software to connect a computer to the Windows Phone using a USB cable or Wireless network.

With Zune you can:

• Download media content such as music, videos, movies, and podcasts from Zune Marketplace to a computer.
• Sync media content between the computer and the phone. This includes the music, pictures, videos, movies and podcasts on your computer that you want to copy to your phone.
  
• Update your phone software and backup the content.
  
• Set up a wireless sync connection between your phone and Zune software to sync music, videos, pictures, and podcasts over a Wireless network.

To download and install Zune, or to learn more about Zune, go to xbox.com/live/zune.

When you have installed Zune, for the first sync the phone must be connected through a compatible USB data cable to your PC. On your computer, open Zune, and follow the displayed instructions. 

If you are using an Apple Mac, download Windows Phone App from Mac App Store.