You can send feedback from Nokia Suite, just open Help > Send feedback and fill in the form. The log files will be included.
Instructions for collecting log files for Nokia Suite:
It is normal that the phone loses connection during the reboot phase. If you wait for a while it will automatically reconnect to your PC. If you lose connection during the backup, installation or restore phase, please do the following:
Note: If this doesn’t solve your issues, try to connect your phone to another USB port on your laptop or to a USB port on the backside of your desktop PC. In some cases rebooting the computer also helps or using another PC to do the update.
Try also this:
If above does not help reinstall the Nokia Connectivity Cable Driver or Nokia Suite.
In Nokia Suite you can delete individual maps.
Connect your Nokia mobile device to the computer with a USB cable, and launch the Nokia Suite.
To delete a map or voice guidance file from your device, do the following:
The chosen maps or voice guidance files are permanently deleted from your device.
The PC Suite applications for your Nokia phone are displayed on the right hand side of the main PC Suite window as icons —this area is known as the application bar. To use an application, click its icon. For information on using an application, see the online help.
Your device has more than one mode for using the cable connection. Examples of different modes are: Media transfer, Mass storage, Nokia Suite, PC Suite, Media player, Image Transfer, Image Print, Data transfer, and Default mode. The available options in USB or data cable mode settings vary according to device model. Usually by default user should be prompted to select a mode when attaching the USB cable. If no prompt is given, you can check the mode in use from phone settings. Refer to the user guide and/or online resources of your device for detailed instructions.
To establish a connection between your device and the PC running PC Suite, do the following:
If the automatic update doesn’t work (in Nokia Suite select Tools > Software Updates), try to manually update by downloading the latest Nokia Suite version from www.nokia.com/nokiasuite.
If you need to remove PC Suite (including all components), follow the steps below:
Note: close any PC Suite applications that are running before you begin.
Windows Vista / Windows 7:
If you cannot find a solution to your problem in the information above, you can also download and run Nokia PC Suite Cleaner 7.1 to make sure all traces of PC Suite are removed from your PC.
Make space removes contacts that have only the contact name filled in but no information in the other fields. Also, if you have two contacts with exactly the same information filled in in the same fields, one of the contacts is removed. Or, if you have two contacts with the same information, but one of the contacts has fewer fields filled in, the contact with fewer fields is removed.
To remove duplicate contacts on your phone, do the following:
The Make space wizard helps you to get more space in your device memory in two ways:
With the following steps you can do that:
Error 1603 means Fatal Error during installation and Microsoft has created this article for that error.
Most likely the problem is caused by SYSTEM account not having full control permission to the installation folder.