Maps v3.06 and later allow the downloading of map data directly to the device via Wi-Fi (WLAN) connection. No PC is needed in this case for transferring the map data.
Map data can be downloaded via Wi-Fi connection in the following way:
After the map data has been downloaded, the maps on your phone are shown on the Update or Map loader page. You can check with Check for updates command if there's any updates available for your map data.
In case you use a device with integrated GPS receiver, please have a look into the manual of your device on the location of the GPS receiver. When using the GPS receiver, hold it upright in your hand at an angle of approximately 45 degrees, with a clear view of the sky. Make sure that your hand does not cover the GPS receiver. The time it takes to establish a GPS connection may vary between a few seconds and several minutes. Establishing a GPS connection in the car may take longer.
We recommend that you make use of Assisted GPS (A-GPS) to speed up the connection time for your GPS. A-GPS uses your mobile internet connection to connect to a Nokia server that tells your device which GPS satellites it will be able to connect to, substantially reducing the time taken to get a GPS fix.
If no satellite signal is found, consider the following:
Note: The GPS operations take their power from the battery. Using an internal GPS receiver or a Bluetooth connection to an external GPS receiver may drain the battery faster.
Use the following guidelines to increase your battery life time:
Make sure your phone is running the latest software. For downloads and assistance, go to your local Nokia website's support page.
If the battery loses the power fast even though there is no features consuming the power, the battery may be wearing out and you need to replace it with a new one.
Fully charge the battery of your phone. If your phone does not start charging, unplug the charging cable and plug it again into your phone. When fully charged, try to switch your phone on.
Íf your phone is still dead, please see the repair options at your local Nokia support pages.
If you cannot connect the headset to the compatible phone, proceed as follows:
If you cannot find or connect to another device using Bluetooth, check the following:
If the problem persists after the above actions, contact your local Nokia Care Point.
Do the following:
Contact your operator immediately:
Note: Nokia customer support doesn't have the possibility to block the SIM card or the device, or track a stolen device.
To minimize the risks caused by the theft or loss of the device, there are some security features which you can enable in your device:
Note that the phone autolocking and remote locking cannot be enabled after the device has been lost, so it is important that you enable these security features already when taking the device in use.
Your Nokia device requests PIN (Personal Identification Number) and PUK (Personal Unblocking Key) codes to protect your SIM card and device against unauthorized use. Note that all PIN and PUK codes are provided by your network operator. Nokia is not able to provide you PIN or PUK codes.
Please note the following:
If you have forgotten or simply do not know the codes, you must contact your Network Operator for assistance. However, if you have already contacted but the code does not work, you should consider getting a new SIM card from your Network Operator.
The calling phone number may not match with a contact name and the name is not shown in the following situations when an incoming call or SMS arrives:
If the problem persists, make sure your Nokia device is running the latest software. For downloads and assistance, go to your local Nokia website.