Before taking your phone to a Nokia Care point
Q: What can I do to resolve operation issues with my phone?A: Try the following:• Switch off the phone and remove and replace the battery.• Restore the factory settings. Select Menu > Settings > Rest. factory sett.. To save all personal data in your phone, select Restore settings only.• Update the phone software with Nokia Software Updater if available. See www.nokia.com/support and select Software & Services tab and Device software update.
Q: Why can’t I find a Bluetooth device?
A: Try the following:• Check that both devices have activated Bluetooth connectivity.• Check that the distance between the two devices is not more than 10 metres (33 feet) and that there are no walls or other obstructions between the devices.• Check that the other device is not in the hidden mode.• Check that both devices are compatible.
Q: How do I adjust the volume?A: To adjust the volume during a call, press the volume key up or down.Q: How do I change the ringing tone?A: Select Menu > Settings > Tones. ContactsQ: How do I add a new contact?A: Select Menu > Contacts > Names > Options > Add new contact.Q: How do I add additional information to a contact?A: Search for the contact to which you want to add a detail, and select Details > Options > Add detail. Select from the available options.
Q: How can I change the look of the menus?A: To change the menu view, select Menu > Options > Main menu view > List, Grid, Grid with labels, or Tab.Q: How do I personalise my menu?A: To rearrange the menu, select Menu > Options > Organise. Scroll to the menu you want to move, and select Move. Scroll to where you want to move the menu, and select OK. To save the change, select Done > Yes.
Q: Why can’t I send a multimedia message (MMS)?A: To check availability and to subscribe to the multimedia messaging service (MMS, network service), contact your service provider.Q: How do I set up e-mail?A: To use e-mail on your phone, you need a compatible e-mail system. For the correct settings, contact your e-mail service provider. To activate the e-mail settings, select Menu > Messaging > Message settings > E-mail messages.
Q: Why do I have problems connecting the phone to my PC?A: Ensure that Nokia PC Suite is installed and running on your PC. For further information, see the help function in Nokia PC Suite or the support pages at www.nokia.com.
Q: Are there any shortcuts that I can use?A: There are several shortcuts on your phone:• To access the call log, press the call key once. To make a call, scroll to a number or name, and press the call key.• To open the web browser, press and hold 0.• To call your voice mailbox, press and hold 1.• To change from any profile to the silent profile and back to the general profile, press and hold #.